Community Manager - Mighty Networks

About Us

Mighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections.

The Role

Mighty Networks offers our platform via five plans. Mighty Pro is our most comprehensive plan that serves some of the biggest creators, entrepreneurs, and brands in the world. This new role on our Mighty Pro team will oversee ongoing community management for multiple Mighty Pro Hosts at one time, ensuring that each community operates smoothly and continues to grow via valuable, memorable experiences for members.

What You'll Do

• Join the onboarding process for new Mighty Pro Hosts, learning their brand voice and audience, and aligning on communication rhythms, content approval workflows, and role expectations before the community goes live.
• Set up and manage community, online courses, challenges, and events for Mighty Pro Networks.
• Execute monthly themes, a weekly activity calendar, and daily polls and questions designed in partnership with the Mighty Pro team and Host.
• Create high-quality content at scale — from newsletters and educational resources to member spotlights — adapting each deliverable to reflect the Host’s unique brand voice.
• Welcome new members and provide exceptional support throughout their journey, replying to inquiries and resolving issues as they arise.
• Guide members to relevant areas of the community using automations to streamline navigation.
• Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation and communication.
• Monitor analytics and adapt your execution to maintain high engagement, surfacing clear insights and trends.
• Provide ongoing communication and reporting to Mighty’s Community Strategists and your set of Mighty Pro Hosts.

What We're Looking For

• High curiosity and motivation to learn the cutting-edge strategies and features exclusively offered on Mighty Pro.
• Proven experience in marketing and content creation, with a track record of crafting compelling narratives that drive engagement and growth.
• Strong writing and editing skills, with the ability to adapt tone and style to match different brands and audiences.
• Strong attention to detail, with the instinct to internalize feedback and adapt quickly to each Host's voice and preferences.
• A passion for community building, with the empathy and curiosity to build real relationships with both Hosts and members.
• Confidence participating in and occasionally hosting community calls, representing a Host's brand and making members feel welcome.
• Strong organizational skills to manage multiple Mighty Pro Networks at one time.
• An understanding of analytics and a data-driven approach to measure and improve community health.

What We Offer

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
• Comprehensive benefits, including health, vision, dental, and paid time off.
• Clear opportunities for professional growth, including leadership pathways and skill development support.