Senior HR/Employee Lifecycle Ops Specialist - Mimica

What we are building

Mimica is an AI-powered process intelligence platform enabling enterprises and individuals to reclaim their most precious resource: time. We've all seen repetitive tasks and redundant processes quietly drain productivity and creativity.

At the click of a button, Mimica identifies every process improvement and agentic AI opportunity across an enterprise. Our software turns everyday work into data-backed decisions, helping companies remove process bottlenecks, automate the right tasks, and upskill teams.

We’ve raised $26 million in Series B financing and are scaling fast. Backed by investors including Khosla Ventures and Paladin Capital, our proprietary AI technology is trusted by Fortune 500 companies.

Your mission

We’re transitioning hundreds of employees in Costa Rica from EOR to a fully owned local entity. This is a high-impact operational shift. Your role will be to own the execution and integrity of this system — keeping it running cleanly, compliantly, and at scale.

You’ll go from cleaning and validating payroll inputs to owning statutory compliance, to shaping how we operate locally as we scale, with the potential to grow into leading all People Operations & HR in the region.

What you will work on

• Own pre-hire compliance requirements, including right to work checks, documentation, and contract readiness, ensuring employees are correctly set up before day 1.
• Handle new joiner, leaver, and employment change transactions – generating contracts, amendments, employment verifications, salary certificates, and formal notices.
• Prepare, validate, and submit payroll inputs, including salary, incentives, deductions, and adjustments.
• Coordinate operational workflows across vendors and internal stakeholders to ensure payroll, benefits, and compliance processes run accurately and on schedule.
• Own monthly cutoffs, approvals, and reconciliations, ensuring dependencies are tracked and resolved proactively.
• Own enrolment, changes, and issue resolution for private healthcare and statutory benefits.
• Manage leave processes, including statutory and company leave, ensuring alignment across policy, systems, and payroll outputs.
• Be the go-to person for employee queries on employment terms, payslips, taxes, and benefits, resolving issues with clarity and confidence.
• Stay ahead of regulatory changes and implement them proactively, ensuring our practices are compliant with CCSS, MTSS, DGT, and INS.
• Support audits, filings, and statutory reporting for Costa Rica.
• Maintain clean, structured employee data across HRIS and payroll systems.

What you will bring

• Background in HR services roles, with a solid understanding of coordinating employee lifecycle operations, legal compliance, and payroll.
• Working knowledge of labor law and employment practices in Costa Rica, and the ability to apply these in practice.
• Hands-on experience with contracts, time & attendance, and benefits management, including how they impact payroll and compliance.
• Familiarity with complex, multi-entity environments across North, South America, and EMEA.
• Experience working through audits and actively supporting statutory reporting.
• Execution depth and comfort doing detailed, repetitive work such as data input, audits, and reconciliation.
• Proven ability to operate without full structure, interpreting requirements and building practical processes as you go.

What we offer

• Generous compensation + stock options.
• Distributed work: Work from anywhere - fully remote, in our hubs, or a mix.
• Company-issued laptop, remote setup stipend, and co-working budget.
• Flexible schedules and location.
• Ample paid time off, in addition to local public holidays.
• Enhanced parental leave.
• Health & retirement benefits.
• Annual learning & development budget.
• Annual workaways and regular virtual & in-person socials.