Deal Desk Analyst - Mural

About the Team

The Deal Desk team sits within Finance and helps Mural execute complex and non-standard sales agreements. As a small, highly collaborative team, we work closely with Sales, Finance, Legal, and GTM Systems to provide guidance, manage risk, and ensure deals align with company policies and revenue requirements.

Your Mission

As a Deal Desk Analyst, you’ll help turn complex sales opportunities into successful customer agreements. You’ll apply sound judgment, attention to detail, and a solutions-oriented mindset to help Sales move efficiently while maintaining financial and operational discipline. Your work will support a faster, more consistent, and scalable deal process as Mural grows.

What You'll Do

• Deal Review: Review opportunities, quotes, pricing, discounts, and contract terms for accuracy.
• Deal Lifecycle Support: Support deals from quote creation through billing, ensuring they follow internal policies and revenue requirements.
• Cross-Functional Collaboration: Partner with Sales to answer questions, work with Finance to confirm billing details, and collaborate with Legal on contract terms and non-standard requests.
• Systems Support: Partner with the GTM Systems team to resolve Salesforce or system-related issues.
• Documentation & Enablement: Maintain accurate deal documentation, record relevant deal precedents, and help develop team resources, guidelines, and knowledge repositories.
• Process Optimization: Identify process improvements that increase deal speed, accuracy, and consistency to create a smooth, scalable deal experience.

What You'll Bring

• Experience: 4+ years of experience in deal desk, revenue operations, or a similar role, ideally in a SaaS environment.
• Contract Expertise: Experience drafting, reviewing, and negotiating non-standard sales contracts.
• Financial Acumen: Strong understanding of deal structures, pricing models, and revenue recognition principles.
• Technical Skills: Proficiency with Salesforce CRM and CPQ tools (e.g., Salesforce CPQ, Revenue Cloud, or similar).
• Communication: Excellent written and verbal communication skills in English.