Vendor Onboarding Associate - Ondo Finance

About the Company

Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto.

Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S.

About the Role

In this role, you will drive Ondo’s outbound onboarding to the exchanges, brokers, custodians, banks, and service providers that underpin our products and treasury operations. This role owns onboarding end to end — gathering documents, completing KYB/KYC applications, coordinating with Legal and Compliance, and maintaining accurate status across a book of 20+ concurrent workstreams.

We are looking for someone who is organized, detail-oriented, and reliable under the pressure of managing many open items at once. You will co-own the onboarding function alongside an experienced peer, splitting coverage across counterparties and backing each other up. After ramping on Ondo-specific processes, counterparties, and entity structures, you will run your own book independently — setting priorities, driving items to close, and using judgment on when to pull in Legal, Compliance, or leadership.

Key Responsibilities

Onboarding Execution

• Execute across the vendor onboarding lifecycle: Gather entity documentation, complete KYB/KYC applications, track outstanding items, and follow up with counterparties and internal stakeholders.
• Prepare document packages: Respond to counterparty requirements — including corporate structure materials, beneficial ownership disclosures, AML certifications, authorized signatory forms, and tax documents.
• Track progress: Manage multiple concurrent onboardings, keeping each record current with clear status, blockers, and next actions.
• Drive responses: Handle incoming due diligence questionnaires (DDQs), coordinating internally to gather accurate information and owning the response through submission.

Legal & Compliance Coordination

• Route contracts and agreements: Work with Legal for review and own the follow-up to keep things moving. Treat Legal and Compliance as your closest business partners — know when to push, when to escalate, and when to resolve directly.
• Coordinate with Compliance: Manage document requests, KYC refresh cycles, and AML certifications.
• Flag delays and blockers proactively: Communicate issues to internal stakeholders and to the relevant counterparty rather than waiting to be asked.

Tracking & Documentation

• Keep onboarding records accurate: Maintain shared trackers. Every active deal should have a known stage, owner, and next action.
• File executed agreements: Organize completed DDQs and supporting materials in the appropriate locations for audit readiness.
• Leverage AI tools: Use AI as a core part of the workflow — drafting communications, organizing documentation, building and maintaining tracking tools, and accelerating repetitive work.

Counterparty Communication

• Serve as primary contact: Represent Ondo externally with vendors during onboarding, writing clear, professional communications.
• Keep internal stakeholders informed: Provide updates on status, blockers, and expected timelines.

Requirements

• Proven track record: Experience independently running operations, vendor management, compliance, or legal-coordination workstreams end to end — ideally in financial services or another regulated environment. We evaluate on demonstrated scope and impact, not years of experience.
• Multitasking ability: Demonstrated ability to manage multiple open workstreams simultaneously without missing details or deadlines.
• Proactive follow-up: Comfortable following up persistently with external counterparties and internal teams to keep things moving.
• Strong written communication: Professional external emails, clear internal updates, and organized documentation.
• Tool proficiency: Experience with document management and workflow tools (Google Drive, Notion, DocuSign, or similar).
• Fluency with AI tools: Daily use of AI to draft, organize, analyze, and build lightweight tooling. This is core to how the team works, not a nice-to-have.
• Domain knowledge: Working knowledge of entity documentation (incorporation certificates, beneficial ownership disclosures, W-8s) and institutional KYB/KYC processes.
• Industry background: Background in digital assets, crypto, or financial services is a plus but not required.

What We Offer

• Competitive compensation: Salary, future token rights, and/or equity (according to your preferences).
• Comprehensive benefits: Full medical, vision, and dental coverage.
• Flexible vacation policy: Generous PTO.
• Remote-first culture: Fully remote team across many countries.
• Top-tier team: Work alongside alumni from Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, and Uniswap.
• Best-in-class investors: Backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund, and Coinbase Ventures.