KYC Analyst - Ontra

About Ontra

Ontra is the leader in AI-powered solutions for the private markets. Powered by industry-leading AI, data from over 2 million contracts, and a global network of legal professionals, Ontra automates critical private market workflows across the fund lifecycle. Ontra’s solutions transform unstructured data trapped in static documents into actionable intelligence, enabling firms to accelerate contracts, streamline compliance, and automate entity management.

About the Role

Ontra is seeking a KYC Analyst, reporting to our Managing Director, KYC, on our KYC Team.

We're looking for someone excited to support Private Investment firms' Know Your Customer (KYC) needs, both screening and reverse KYC, to help them facilitate loan closings, counterparty onboarding, and ongoing refreshes.

What You’ll Do

• KYC Screening: Complete KYC Screening/Onboardings in accordance with customer-specific compliance playbooks.
• Reverse KYC: Respond to incoming KYC/due diligence requests from banks, lenders, and counterparties on behalf of Private Investment firm clients.
• Customer Relationships: Support Private Investment firms regularly, learning their policies and ways of working.
• Customer Communication: Engage in customer interactions regularly, ensuring clear, efficient, and positive communication within a fast-paced environment.

What You’ll Bring

• Experience: 2+ years of experience as a KYC professional or paralegal.
• Industry Experience: Prior KYC/reverse KYC experience at a bank or a private equity fund.
• Customer Orientation: Ability to interface directly with customers and counterparties to collect information, answer questions, and ensure a smooth and responsive KYC experience.
• Attention to Detail: Skill in accurately completing a high volume of KYC requests, including document collection, questionnaire responses, and stakeholder coordination.
• Communication Skills: Maintains a high level of polish and responsiveness in external communications, representing the brand and commitment to service quality.

Benefits Snapshot

• Remote-first working policy with office hubs in NYC, Santa Barbara, and London
• Twice yearly team offsites for in-person collaboration
• Paid flexible time off policy
• Paid parental leave and benefits
• Employer-supported retirement contributions
• Monthly phone and internet reimbursement
• Company-sponsored learning and development resources
• Comprehensive medical, dental, and vision insurance