Staff Software Engineer, Backend (Grader) - Owner

About Owner

Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business—powering everything from restaurant websites and online ordering to CRM, POS, and more.

Our Traction & Vision

• Generated tens of millions in revenue and processed over $1B+ in online orders since 2020.
• 1 in 5 Americans have used an Owner.com website.
• Helped over 20,000 restaurant owners and saved them nearly $200 million in fees.
• Scaling beyond restaurants to support tens of millions of local business owners worldwide.

About the Role

Grader is Owner's free restaurant health report. A restaurant owner submits their URL and gets a clear view of where they're losing money online: website performance, Google presence, menu quality, and more. It is one of our most visible and fastest-growing products, with significant scale ahead and new AI-powered scoring capabilities launching on top of it.

This role is 100% remote and can be based anywhere in the United States or Canada.

Tech Stack

• Backend: Node.js, TypeScript
• Databases: MongoDB, PostgreSQL
• Infrastructure & Observability: Datadog, AWS, Temporal

What You'll Do

• Own the backend services and data pipelines that power Grader scans end-to-end—from ingesting third-party presence signals (Google, Yelp, menus, LLM GEO signals) to serving results reliably at scale.
• Harden the platform before expansion: reduce latency, increase uptime, and build the observability and alerting layer needed to scale Grader into new scoring dimensions.
• Establish platform foundations, including shared abstractions, operational runbooks, and architectural patterns that reduce toil for other engineers.
• Partner closely with PLG product and AI Agents teams as Grader evolves into a broader AI-powered tool for restaurant owners.

What We're Looking For

• 7+ years of experience with meaningful time owning production backend services.
• Proven track record building and operating data pipelines, third-party integrations, and async processing systems at scale.
• Strong expertise in improving system reliability, observability, alerting, incident reduction, and operational health.
• Experience in a product-focused startup or scale-up owning systems end-to-end.
• Excellent cross-functional collaboration, strong sense of ownership, and proactive problem-solving skills.

Compensation & Benefits

• Base Salary: $220,000 - $240,000 USD (based on level, location, and experience)
• Pre-IPO equity package
• Comprehensive health coverage
• Unlimited PTO
• Remote-first workplace flexibility