Revenue Operations Manager - Pindrop

Who We Are

Pindrop is a cybersecurity company delivering continuous identity verification across voice, video, and digital interactions. Powered by the Pindrop Intelligence Network, our unified trust platform helps enterprises answer three critical questions:

• Is this identity synthetic? Detect AI-generated and manipulated voice and video.
• Is this identity risky? Identify fraud, suspicious behavior, and other risk signals.
• Is this identity known? Authenticate identities using voice, device, behavioral, and other signals.

Pindrop brings this intelligence together across purpose-built trust engines to help organizations make informed decisions in real time — protecting customers, workforce interactions, and emerging AI-driven interactions.

Pindrop protects billions of high-risk interactions for enterprises, including leading financial institutions, insurers, and healthcare organizations. Its technology is informed by more than 8 billion real-world interactions annually and protected by 300+ patents.

Recognized by TIME as one of the 10 Most Influential Software Companies of 2026 and by Inc. for Best in Business for Innovation, Pindrop is backed by leading investors including Andreessen Horowitz, IVP, and CapitalG.

About the Role

Pindrop is looking for a Revenue Operations Manager to help our go-to-market (GTM) teams plan smarter, forecast with confidence, and sell more efficiently.

Reporting to the Director, Revenue Operations, you'll be the analytical and operational partner behind RevOps initiatives across GTM planning, forecasting, compensation, systems, and partner operations. You'll work with Sales, Marketing, Customer Success, Partnerships, Deal Desk, and Finance to gather the data, uncover what's working and what isn't, and bring the analysis that informs the department’s decisions. You'll support initiatives from discovery and analysis through design, build, and enablement.

This is a Manager-level individual contributor role. As you build expertise in our business, your impact will grow, from improving the data and reporting our teams rely on every day to shaping the analysis behind key GTM decisions.

We’re looking for someone who brings three strengths:

• The drive to find what’s slowing our teams down and build better processes to fix it.
• The ability to build trusted relationships with the teams RevOps supports.
• Strong analytical skills that turn data into clear recommendations.

Responsibilities

GTM Planning, Capacity, and Compensation

• Partner with cross-functional teams on annual and in-year GTM planning, building the processes and running the analysis behind territory design, books of business, account scoring, segmentation, and pipeline modeling.
• Deliver analyses that inform our headcount and capacity models, including rep ramp, productivity, and coverage assumptions, and create the executive dashboards that show where we have capacity gaps and need to hire.
• Own day-to-day sales compensation administration, including plan documents, new-hire setup, attainment tracking, and payout support.
• Provide the attainment and productivity analysis that informs compensation plan design, quota methodology, and rules of engagement.

Forecasting, Pipeline, and Performance Insights

• Own data preparation, meeting materials, and follow-up for weekly forecast and pipeline reviews.
• Own forecast data quality for net-new and renewal business, identifying and driving cleanup with sales managers, and help develop clear rules for pushing or closing deals.
• Own the reporting and dashboards that reps, managers, BDRs, and executives use to run the business, and deliver analyses on funnel conversion, velocity, attribution, and productivity.
• Help develop and maintain standard definitions for core GTM metrics and objects, such as customer, pipeline stages, and ARR, so every team works from the same numbers.

Systems, Process, and Partner Operations

• Proactively identify process gaps and issues across the GTM lifecycle, and develop solutions to correct them, including system requirements, user experience, and data maintenance plans.
• Own Salesforce data quality, and help design and implement improvements across the sales cycle, including stage gates, lead routing, approvals, and Deal Desk workflows.
• Support partner operations across referral, reseller, marketplace, and alliance motions, including deal registration, approval processes, partner attribution, and field enablement.
• Build trusted relationships with GTM leaders and their teams, representing RevOps in working sessions and gathering feedback and data to prioritize RevOps initiatives.
• Support GTM tool and vendor management, RevOps request intake, and the rollout and enablement of new tools and processes.
• Work with Deal Desk, Legal, and Customer Success on process improvements that shorten the path from quote to close.

Who You Are

• You take ownership and follow through on commitments.
• You dig into the data, spot discrepancies, and present actionable recommendations.
• You enjoy building processes and infrastructure from the ground up.
• You consider end-user impact for reps, managers, and partners when rolling out changes.
• You manage multiple projects simultaneously and prioritize by business impact.
• You use AI responsibly to improve processes and work efficiently while taking ownership of final deliverables.

Qualifications

• Bachelor's degree in Business, Finance, Economics, Data Analytics, or a related field preferred.
• 3-5+ years of experience in Revenue Operations, Sales Operations, Sales Strategy, or GTM Analytics, preferably at a high-growth B2B SaaS company.
• Admin-level Salesforce experience, including reports, dashboards, custom objects/fields, validation rules, and Flows (Salesforce Administrator certification is a plus).
• Strong Excel/Google Sheets skills for financial modeling and analysis.
• Working knowledge of SaaS metrics and the B2B sales cycle (pipeline coverage, conversion rates, ramp, attainment, ARR, retention).
• Experience with Gong, Outreach, Salesloft, LeanData, Gainsight, Highspot, Coefficient, DocuSign, Unifyr, or Tackle.io is a plus.
• Experience with SQL, BI/visualization tools, or data warehouses (Databricks, Snowflake) is a plus.

Benefits & Perks

• Unlimited Paid Time Off (PTO)
• Work remotely from outside your country of residence for up to 4 weeks per year (subject to approval)
• Competitive compensation package including RSUs (Restricted Stock Units) for all employees
• Regular team on-sites, company events, and intentional gatherings
• Generous health, dental, and vision insurance plans (including an employer-paid option)
• Employer HSA contribution
• Paid Parental Leave (including birth, adoptive & foster parents) + 1 year of diaper delivery
• Recurring monthly phone and internet allowance
• Enhanced fertility and GLP-1 benefits
• Annual Learning & Development stipend