Senior Software Engineer, Operations (LATAM) - Qdrant

Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations.

Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data.

As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.

The Team and Your Impact

As a Senior Software Engineer on the Qdrant Cloud Operations team, you will run and evolve the infrastructure behind Qdrant Cloud: the regional Kubernetes clusters, cloud accounts, and networking that customer databases run on across AWS, GCP, and Azure.

You will be one of the engineers in our LATAM on-call group. Together with the team in Europe, you will help us set up a two-region follow-the-sun on-call rota, so incidents in the Americas time zones get a fast response and fewer out-of-hours pages land on the European team.

This role includes a regular compensated on-call rotation with shifts outside normal working hours in Americas time zones.

What You Will Own

• Operate and improve the regional Kubernetes clusters and cloud infrastructure that host customer Qdrant clusters (AWS, GCP, Azure).
• Take part in a follow-the-sun on-call rota covering the Americas time zones: respond to incidents, lead root cause analysis, and drive follow-up fixes.
• Turn recurring manual operations into automation and self-service in Go and infrastructure-as-code (Terraform, Crossplane, GitOps with FluxCD).
• Roll out new regions and dedicated regions (Qdrant Cloud regions reserved for a single customer) quickly and repeatably.
• Improve monitoring, alerting, and runbooks so problems are caught before customers notice.
• Improve fleet reliability, performance, and cost efficiency across instance types, storage, and capacity.
• Write design docs for infrastructure changes and lead them through review and rollout across teams.
• Raise the bar on how the team runs incidents, postmortems, and day-to-day operations, and help onboard future engineers in LATAM.

Who You Are

• Experience: 5+ years in SRE, infrastructure, platform engineering, or DevOps roles running production systems.
• Kubernetes: Solid experience running Kubernetes in production, including stateful workloads or databases, and debugging operational failures.
• Cloud Networking: Hands-on experience with at least one major cloud provider (AWS, GCP, or Azure) including VPCs, load balancing, DNS, PrivateLink / Private Service Connect (experience with 2+ providers is a plus).
• Software Development: Proven track record building and maintaining production software in Go, or proficiency in another language with a willingness to switch to Go.
• IaC & Automation: Experience with infrastructure-as-code (Terraform/Crossplane), CI/CD, and GitOps.
• Incident Management: On-call experience handling real production incidents using metrics, logs, and alerting (Prometheus, Grafana, OpenTelemetry), including postmortem write-ups.
• Communication: Clear written and spoken English for async handover with European team members and occasional escalations on customer calls.
• AI Tooling: Experience using AI coding and operations tools in daily workflows with a good judgment of when to trust vs. verify output.

Nice to Have

• Experience building or debugging Kubernetes operators or controllers.
• Experience running GPU workloads on Kubernetes.

Why Join Us

• A remote-first, international team working on cutting-edge AI infrastructure.
• Competitive salary with additional perks.
• Flexible working hours and an async-friendly culture.
• High ownership and real impact in an open-source, engineering-driven culture.
• Choose your own laptop and equipment.
• Comprehensive benefits package for US-based full-time employees (401k match, health, dental, vision, flexible PTO).