Director, People Operations and Talent Acquisition - Rasa

About the Role

Rasa is looking for a Director, People Operations and Talent Acquisition to join our G&A team and Executive Leadership Team (ELT). Reporting directly to our CEO, Melissa Gordon, you will own the full employee lifecycle for a global, remote-first team of approximately 90 people across 13 US states and 12 countries, with legal entities in the US, UK, Germany, and Serbia.

This role spans employee relations, performance, leave, compliance, onboarding/offboarding, and technical/executive recruiting. You will collaborate closely with founders, department heads, and managers, while steering our PEO, outside counsel, and tax advisors to maintain compliance across all operating jurisdictions.

This position is full-time and 100% remote within the continental USA. Visa sponsorship is not available for this role.

Responsibilities

• Executive Strategy & Org Design: Advise the CEO and ELT on organization design, workforce planning, and change management, while partnering on company-wide communications.
• Employee Relations & Compliance: Handle complex employee relations matters globally (performance plans, separations, terminations) in collaboration with external counsel.
• People Operations: Oversee onboarding/offboarding, leave administration, HRIS (BambooHR), PEO relationships (Sequoia One), and multi-country regulatory compliance.
• Performance & Career Development: Direct the company-wide performance review cycles, IC/manager career frameworks, and ongoing manager enablement.
• Engagement & Retention: Drive engagement surveys, retention strategies for key talent, and executive/manager action planning.
• Total Rewards & Planning: Partner with Finance on compensation benchmarking, headcount budgets, and cost-effective people programs.
• Talent Acquisition: Lead technical and executive hiring company-wide, running hands-on searches while managing recruiting workflows and tooling (Ashby).
• Leadership: Directly lead, mentor, and develop the distributed People Operations team.

Qualifications

• 8+ years of experience in People Operations and/or Talent Acquisition, with at least 2+ years leading both functions at a high-growth global startup.
• Hands-on technical recruiting experience, including sourcing and closing senior and executive-level candidates.
• Demonstrated experience supporting a globally distributed workforce, including US multi-state and UK/EU employment practices.
• Proven track record of managing sensitive employee relations and separations with discretion and sound judgment.
• Ability to operate seamlessly between high-level executive strategy and tactical execution.
• Proficiency with modern people operations tools (Ashby, BambooHR, Sequoia One).

Team Structure

You will lead a team consisting of a Germany-based People Operations Manager and a Serbia-based People Operations Specialist. You will initially manage technical recruiting hands-on and scale the Talent Acquisition function as the organization expands. People Operations sits within G&A alongside Finance and RevOps.

Benefits & Perks

• 100% remote-first culture with flexible hours and dedicated remote home-office budget
• Professional development stipend and 6 dedicated paid education days per year
• Unlimited PTO, paid sick leave, and paid public holidays
• Company-issued MacBook and tech setup
• Regular remote team events and an annual all-company offsite
• Comprehensive health benefits (via Sequoia One)
• 401(k) program with up to 4% company match
• Equity stock options