Principal Product Manager - Snapdocs

Snapdocs is transforming the $14 trillion U.S. mortgage market by building workflow software and AI-driven automation that connects lenders, settlement teams, notaries, and investors. Currently powering 20% of all real estate closings in the country, Snapdocs is backed by Sequoia, Y Combinator, and F-Prime.

We are hiring a Principal Product Manager to own our Quality Control product area.

The Role

You'll lead product direction for Quality Control, from discovery through release and post-launch learning. Snapdocs PMs operate like GMs, owning strategy, roadmap, pricing, and go-to-market for their product area. You’ll work cross-functionally with Engineering, Data Science, Sales, Marketing, and Customer Success to ship technically sound and commercially viable products.

Key Responsibilities

• Set product direction for Quality Control from customer discovery through release and post-launch evaluation.
• Deeply understand how lenders review closing documents and identify workflow bottlenecks.
• Separate broad customer needs from one-off requests to make clear product trade-offs.
• Partner with Engineering and Data Science on technical requirements, trade-offs, and delivery.
• Provide clear guidance on product decisions to Implementation, Customer Success, and Sales teams.
• Track post-launch results using customer feedback and usage data to iterate on the roadmap.
• Leverage AI tools for routine research, synthesis, and drafting while ensuring rigor in decision-making.

What We're Looking For

• Proven experience owning a B2B software product through discovery, delivery, and post-launch evaluation.
• Strong product judgment with the ability to distinguish scalable needs from one-off client requests.
• Experience making decisions with incomplete information and articulating the evidence behind choices.
• Strong cross-functional collaboration skills with Engineering, Sales, Implementation, and Customer Success.
• Clear written and verbal communication skills with the ability to simplify complex workflows.
• Hands-on experience using AI in product workflows (research synthesis, drafting, routine analysis).
• Preferred: Experience in the mortgage or title industry.

Compensation & Benefits

Base salary ranges by location:

• Zone 1 (San Francisco, Seattle, NYC): $196,000 - $245,000
• Zone 2 (All other U.S. locations): $171,500 - $214,500

Benefits include:

• Meaningful equity options
• Excellent medical, dental, and vision coverage
• 401(k) with up to 4% company match
• 16 weeks paid parental leave
• Flexible paid vacation + 10 sick days
• Summer & Winter company breaks (~1 week each) + 9 paid holidays
• Healthcare & Dependent Care FSA + HSA employer contributions
• $15,000 lifetime family building benefit
• $1,500 annual lifestyle stipend
• Life and disability insurance