Principal Engineer, Agentic AI - Steer

Steer offers a suite of software tools for today's automotive repair shop, combining the necessary tools to run a profitable business into one user-friendly, cost-effective platform. We allow shop owners to focus on what matters while leaving marketing and customer retention to us.

Following our acquisition of AutoOps in August 2024, we are the leader in modern, intelligent, and fully integrated scheduling and CRM software for auto repair shops. We are actively refactoring our engineering teams to be agentic-first—meaning we don't just use AI as a tool, but architect systems around autonomous, AI-driven workflows.

About the Role

We are looking for a Principal Engineer, Agentic AI to join our Core Platform Team. At Steer, you aren't just a maintenance coder; you are the architect of a platform aiming for market dominance. This is a high-impact role for someone who can see around corners, challenge conventions, and lead entire products from vision to launch.

What You’ll Do

• Technical Strategy & Ownership: Focus on core CRM components, optimizing data ingestion and processing to revolutionize automation tools.
• Architectural Vision: Lead the design of reusable full-stack components and services to ensure scalable platform performance.
• Adaptive Development: Pivot quickly based on evolving business needs, shifting focus between new integrations and core infrastructure.
• Customer-Centric Engineering: Partner closely with Product to understand user pain points and deliver tangible value to auto repair shops.
• Code Excellence: Champion best practices in security, test automation, and maintainability through deep-dive code reviews.
• Modern DevOps & Agentic Infrastructure: Influence CI/CD pipelines, containerization (Docker, Kubernetes), and IaC practices to enable autonomous workflows.

What You Bring

• 7+ years of professional experience building complex, web-based SaaS products.
• The “All-In” Mindset: A deep commitment to Steer’s mission, taking full ownership, accountability, and pride in work.
• AI & LLM Integration: Hands-on experience working with LLMs, prompt engineering, and using AI to accelerate development.
• AI in Production: Proven experience deploying AI-powered features and autonomous (agentic) workflows in production.
• AI-Driven CI/CD: Hands-on experience integrating AI tooling into CI/CD pipelines (e.g., automated code review agents, AI-assisted testing).
• Database Expertise: Proficiency with both relational (PostgreSQL, MySQL) and NoSQL (MongoDB, Redis) databases.
• Exceptional Communication: Ability to translate complex technical concepts into product outcomes.

Nice to Have

• Familiarity with our stack: .NET, Node.js (TypeScript), and React.
• Experience with Infrastructure as Code (Terraform, CloudFormation).
• Previous experience as a founding engineer or in an early-stage startup.
• Experience building with Claude marketplace plugins (Anthropic ecosystem), prompt chaining, or MCP integrations.

Interview Process

1. Initial Screen — 30 min with Lead Recruiter
2. Hiring Manager Interview — 60 min with Head of Engineering & Product
3. Technical Interview — 60 min with a Principal Engineer
4. Collaborative Interview — 30 min with Lead Product Manager

What We Offer

• Equity Options
• 100% Remote work (US-based)
• 100% Employer-Paid Medical Insurance
• Flexible PTO with a 15-day minimum
• FSA, HSA, and 401(k) options
• Learning Stipend & WFH Equipment