
At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, moving to a fully AI-native, 24/7 care program. More than 700,000 members across three continents have completed over 10 million AI sessions. Backed by 42 clinical studies, 44+ patents, and over $500 million raised from Khosla Ventures, General Catalyst, and Founders Fund.
AI Proficiency Framework
AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework:
- Explorer (Level 1): Uses AI daily to boost personal productivity
- Builder (Level 2): Creates workflows and tools that elevate the whole team
- Integrator (Level 3): Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
What You'll Be Doing
- Own the design, delivery, and improvement of our AI agents and other LLM-powered products.
- Integrate new models into the platform and build the benchmarks to evaluate them.
- Own agent real-time observability.
- Ship the production backend behind the agents as well as the supporting platform.
- Bring your intuition about LLM architecture and how it shapes agent architecture.
- Grow the AI function by defining practices, raising the bar in code reviews, and mentoring team members.
What You Need to Have
- 4+ years of experience building and running production software.
- Working understanding of how LLMs are architected and behave.
- Solid experience in SQL, Python, and event-driven design.
- Experience shipping LLM-powered features and their observability.
- Experience designing evaluations (evals).
- Experience with Cloud platforms (ideally GCP).
- Experience leading and owning complex and ambiguous projects from ideation to completion/maintenance.
- Experience providing technical oversight and mentoring colleagues.
- Ability to communicate fluently and confidently in Greek and English at a proficient level.
What We Would Love to See
- Experience with voice agents, telephony, STTs, TTSs, and latency budgets.
- Experience in healthcare or another regulated domain.
- Experience designing experiments and reading their results correctly.
- Experience serving several clients from one codebase.
Timezone overlap
UTC+2–+3
Benefits
Open to
Europe
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