Turbopuffer is looking for a Deployed Engineer to be a technical champion for our customers—building demos, driving POCs, troubleshooting complex issues, and doing whatever it takes to ensure customer success.
What You'll Do
- Build concrete demos and POCs instead of slides.
- Jump on calls to answer difficult technical questions and unblock deals.
- Own the technical relationship end-to-end: drive evaluations and guide implementations.
- Treat customer problems as your own and don't rest until they're solved.
- Live in customer Slack channels, helping to solve problems and architect solutions.
- Say no when we're not the right fit and maintain a growth mindset.
- Work closely with engineering to drive the product roadmap for customers.
- Update documentation whenever you see an issue or something isn’t clear.
Requirements
- Commercial Mindset: You sell painkillers, not vitamins.
- Data Background: You love looking at explain plans and optimizing schemas.
- Linux: Comfortable in terminals and reading logs.
- Python or JavaScript/TypeScript: Experienced in building solutions and demos.
- Strong Communicator: You write well and can explain complex ideas simply.
- Collaborative & Empathetic: You build trust and know when you're in over your head.
Nice to Have
- Vector search or full-text search background.
- Kubernetes (k8s) and cloud platform experience.
- Performance benchmarking experience.
Values
- Overstep > Understep
- Show > Tell
- Complexity is earned
- Showing up as part of our customer’s team
- Making stuff easy to react to
Timezone overlap
UTC-8–-4
Open to
NA
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