Senior Cashiering Associate - Alpaca

About Alpaca

Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.

Amongst our subsidiaries, Alpaca is a licensed financial services company serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totaling over 10 million brokerage accounts.

Our global team is a dynamic group of 400+ members spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, SBI Group, and Y Combinator.

Role Overview

Alpaca is seeking a Senior Cashiering Operations Associate to own client money movement across ACH, domestic and international wires, RTP, checks, and internal journals.

This role is accountable for timely, accurate, and compliant cash processing, with a strong mandate to strengthen operational controls, reduce risk, and drive process quality. You will operate with a high degree of independence, exercise judgment on complex and high-risk transactions, and serve as a key partner to custodians and banking partners.

Key Responsibilities

Ops Control Framework & Oversight

• Own and continuously strengthen controls across money movement workflows, ensuring adherence to firm policies, regulatory expectations, and data privacy standards.
• Review, validate, and approve client money movement requests (ACH, wires, RTP, checks, journals) in accordance with firm policies.
• Process and release transactions accurately and within established SLAs.
• Reconcile daily cash movements, deposits, and settlement activity to ensure accurate posting.
• Monitor and resolve exceptions, returns, rejects, and transaction discrepancies.
• Serve as a primary operational point of contact for custodians and banking partners.
• Prepare and review daily and monthly operational reports, including transaction coding oversight.
• Maintain accurate documentation and case tracking in Salesforce and internal systems.
• Identify operational risks and escalate suspicious or high-risk transactions appropriately.
• Support audits, reporting requirements, and special projects as needed.
• Partner with Operations, Compliance, Risk, and Technology to design and implement process improvements.
• Train and coach internal teams; contribute to playbooks, SOPs, and onboarding for cashiering workflows.

What You Bring

• Education & Experience: Bachelor’s degree in Finance, Business, Economics, or related field (or equivalent experience) plus 5+ years of experience in financial services, brokerage operations, banking, or cashiering.
• Technical Expertise: Direct experience processing money movements (ACH, wires, checks, journals, RTP preferred).
• Partner Relations: Experience interacting with custodians, clearing firms, or correspondent banks.
• Risk & Controls: Strong command of operational risk and fraud controls.
• Attention to Detail: High level of accuracy and meticulous approach to financial operations.
• Communication: Clear, confident written and verbal communication skills with internal stakeholders and external partners.
• Independence: Ability to work independently, prioritize competing demands, and elevate issues with context and clear recommendations.

Preferred Qualifications

• Experience with portfolio accounting or broker-dealer systems.
• Experience in fintech or high-growth environments.
• Prior ownership of SOPs, control frameworks, or audit support for cash/money movement operations.
• Experience mentoring or training operations team members.

Core Competencies

• Detail Orientation
• Action & Ownership Mindset
• Strong Risk Awareness
• Clear Communication
• Responsiveness & Follow-Through
• Cross-Functional Collaboration
• Confidentiality & Professional Judgment
• Alignment with Alpaca’s core values: Stay Curious, Have Empathy, Be Accountable

Benefits & Perks

• Competitive Salary & Stock Options
• Comprehensive Health Benefits
• New Hire Home-Office Setup: One-time USD $500
• Monthly Stipend: USD $150 per month via a Brex Card