
About Array
Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. We deliver a suite of credit and identity monitoring tools, privacy protection, and a financial ads marketplace via embeddable widgets or a clean, modern API. Our private label offerings help drive revenue and increase engagement for our customers while empowering millions of consumers to achieve their financial goals.
As a remote-first company, we’re focused on providing opportunities for high-performing individuals to have a deep impact in the fast-growing fintech space. A clear mission, a commitment to continuous improvement, and a willingness to experiment empower us individually and together deliver the best products for our clients and users.
Position Overview
As a Lead Deployment Engineer at Array, you will lead complex, enterprise-scale SaaS implementations in a post-sales capacity, ensuring that strategic, technical, and commercial objectives are fully realized in client delivery. You will operate as a senior individual contributor, partnering cross-functionally to influence deployment strategy, drive execution excellence, and scale delivery capabilities. This role reports to the Deployment Engineering Manager.
Key Responsibilities
- Lead 5–10 enterprise deployments quarterly, driving $10M+ in eARR with ownership of quality, timelines, and outcomes.
- Define end-to-end implementation strategy, managing complex integrations, stakeholder alignment, and risk.
- Optimize deployment frameworks by identifying inefficiencies and implementing scalable, automated solutions and tooling.
- Strategically partner with Engineering and Product, influencing the roadmap with client insights and technical feedback.
- Lead cross-functional execution across Sales, CS, Product, and Engineering for seamless customer lifecycle delivery.
- Institutionalize best practices via scalable documentation, playbooks, and knowledge systems to elevate team consistency.
- Support organizational scalability by forecasting capacity, mitigating pipeline constraints, and reducing future eARR risk.
- Leverage AI as a core layer for accelerating solution design, implementation, and continuous deployment improvement.
Qualifications
- Experience: 7–10+ years in deployment, implementation, solutions engineering, or systems architecture within SaaS or enterprise software.
- Technical Leadership: Proven track record leading complex, multi-stakeholder enterprise implementations, including API, SDK, and cloud integrations.
- Technical Depth: Deep technical skills with the ability to credibly engage engineering while translating business needs into scalable solutions.
- Operational Excellence: Demonstrated experience driving process, automation, and tooling to measurably improve deployment velocity and quality.
- Cross-Functional Influence: Ability to influence senior cross-functional teams (Product, Engineering) to shape decisions and align efforts.
- Execution in Growth Environments: Strong capability to independently scope, prioritize, and execute in ambiguous, high-growth settings with rapid ownership expected within 60 days.
- Commercial Acumen: Clear understanding of deployment's commercial impact on revenue and retention.
- AI Integration: Strong viewpoint on AI as a fundamental shift, habitually integrating it into workflows for leverage and output.
Compensation & Hiring Process
- Base Salary: $150,000+ depending on experience.
- Interview Process: Recruiter Conversation → Hiring Manager Interview → Loop Round & Video Submission.
Benefits & Perks
- 100% employer-paid medical, dental, and vision coverage for full-time employees (70% covered for dependents)
- Unlimited PTO, sick leave, and 14 paid company holidays
- 100% 401(k) match up to 4% with immediate vesting
- Generous, competitive parental leave for all parents
- $1,000 desk setup subsidy for your home office
- $100/month stipend for Wi-Fi and cell phone expenses
- Summer Fridays (half-day Fridays late May through August)
- AnniversArray Kits for work anniversaries
- Commuter benefits for optional use of NYC or San Francisco office spaces
Timezone overlap
UTC-8–-4
Benefits
Health, Dental, Vision, Unlimited PTO, 401k, Parental leave, Home office, Internet, Commuter, PTO
Open to
NA
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