Director of Strategic Partnerships, WooCommerce - Automattic

About Automattic

Automattic is building the operating system for the open web. Our goal is to democratize publishing, messaging, and commerce so that anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or where they live in the world. With a strong commitment to open source, we have deep roots in WordPress, the platform powering our business and 43% of the web.

We are a 100% distributed company with over 1,500 Automatticians across the globe. You can work from anywhere in North America, leveraging collaboration tools and asynchronous communication.

The Opportunity

Built on WordPress, WooCommerce is the leading open-source commerce platform, powering over four million online stores and accounting for 34% of all online stores globally. As an open platform, WooCommerce is the most flexible, customizable ecommerce platform available, supported by an extensive developer and creator ecosystem.

Strategic partnerships are a fundamental growth engine for WooCommerce. We collaborate with best-in-class global technology partners across key categories, including marketing and engagement (Klaviyo, Mailchimp), logistics and fulfillment (UPS, FedEx, ShipStation), advertising (Google, Meta, TikTok), payments (Stripe, PayPal, Square), and accounting/tax (QuickBooks, Xero, Avalara).

WooCommerce is seeking a highly driven and strategic Director of Strategic Partnerships to identify and develop high-impact partnerships aligned with WooCommerce’s long-term vision, driving revenue and creating meaningful value for merchants and partners.

Responsibilities

• Support WooCommerce leadership in developing and implementing a comprehensive, competitive Partner Program aligned with market and business needs.
• Identify and assess strategic partnerships that increase WooCommerce adoption, generate revenue, and strengthen the product offering.
• Negotiate comprehensive agreements across multiple categories with prospective partners, as well as renewals and expansions for existing partners.
• Establish, nurture, and mature relationships with existing and new key partners (Fortune 100 companies) to drive mutual growth.
• Monitor and optimize program performance using analytics to identify trends, opportunities, and risks across the partner ecosystem.
• Design scalable processes, from standardizing common deals to reporting on metrics tracking progress against goals.

Requirements

• 8+ years of experience in strategic partnerships, business development, or related roles within ecommerce, SaaS, or fintech.
• Experience in consumer, SMB, and mid-market business models, preferably with knowledge of advertising, social media, ecommerce, analytics, and Martech stacks.
• Demonstrated experience working cross-functionally with legal, engineering, and marketing teams.
• Proven track record of building and scaling partnerships that drive revenue and customer value.
• Strong negotiation skills and experience managing complex commercial partnership agreements.
• Comfort with ambiguity, receptive to feedback, and willing to challenge conventions while taking thoughtful risks.
• Experience with mergers, acquisitions, and strategic investments is beneficial.
• Must be based in North America.