Engineering Manager (Onboarding & Activation) - Bitwarden

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. As we establish our India Engineering Center of Excellence (COE), we are looking for an experienced Engineering Manager who can lead and grow the Onboarding and Activation team.

As the Engineering Manager for the Onboarding and Activation team, you will lead a team of experienced software engineers responsible for the Password Manager user's journey from first run to paying customer—the onboarding and activation experience that proves the product's value, and the client-side surfaces that convert it. You'll ensure prospective users move smoothly through guided setup, trial initiation, upgrade paywalls, and plan selection, while managing user-facing subscription, plan, payment-method, and invoice experiences for existing users.

What You Will Do

• Hire, develop, and retain a strong team of engineers.
• Set and report on measurable goals and objectives for the team.
• Facilitate team ceremonies including weekly syncs, backlog refinements, retrospectives, and sprint planning.
• Monitor in-flight work to identify blocked items, proactively drive resolution, and provide contextual updates across the organization.
• Own escalation and triage for production issues, community-reported bugs, and enterprise customer escalations related to autofill behavior and desktop integrations.
• Maintain a healthy, sprint-ready backlog by prioritizing bugs and tech debt alongside feature work.
• Serve as the primary liaison between your engineering team and Design, Product, Architecture, and other engineering teams.
• Continuously identify friction points in team processes and develop solutions to improve efficiency, quality, and developer experience.
• Create an inclusive environment where teamwork and collaboration are valued.
• Conduct regular 1:1s, develop individualized performance goals and growth plans, and support each engineer's career progression.

What You'll Bring

• 10-15 years of total experience with 5-8 years of demonstrated experience leading engineering teams or complex cross-functional product engineering initiatives.
• Experience working in globally distributed Product Engineering, GCC, or Center of Excellence environments, including managing distributed or cross-regional teams.
• Proven ability to successfully lead delivery across engineering organizations and influence multiple stakeholders.
• Strong understanding of Agile software development, modern engineering practices, and product delivery lifecycles.
• Strong technical background in CI/CD, automation & release engineering.
• Prior experience managing or working closely with BRE, SRE, DevOps, or Platform Engineering teams.
• Experience with project management platforms (Jira, Confluence) and AI tooling for development and workflow support (Claude Code or similar).

Why Join Us

This is an opportunity to play a foundational role in shaping our India Engineering COE from the ground up, working alongside talented global teams and contributing to products used by customers around the world.