Product Manager, Agentic AI - Businessolver

About Businessolver

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

Job Summary

A Product Manager owns well-defined feature work inside a product area and helps convert customer and business needs into shipped outcomes. This role partners with engineering, design, Quality Assurance, implementation, operations, and client-facing teams to deliver quality features for participant and administrator experiences across Businessolver offerings. The Product Manager learns Businessolver’s product domains, seasonal operating constraints, and product management mechanisms while building strong execution fundamentals.

The Gig

• Own defined features or workflows from discovery through launch and post-launch follow-up.
• Write clear problem statements, user stories, acceptance criteria, success measures, and release notes.
• Partner with engineering and design to evaluate solution options, edge cases, dependencies, and sequencing.
• Use customer feedback, analytics, support signals, implementation feedback, and operational data to refine priorities.
• Prepare launch readiness plans, including support needs, internal communications, training, and risk tracking.
• Monitor adoption, quality, and operational outcomes after launch and drive follow-up improvements.
• Maintain roadmap and backlog hygiene for assigned work and communicate status clearly to stakeholders.
• Build working knowledge of Businessolver’s benefits administration domain, client delivery model, and compliance constraints.
• Perform other duties as assigned and comply with all policies and standards.

What You Need to Make the Cut

• Bachelor’s degree in business, technology, design, analytics, or related field, or equivalent practical experience.
• 3+ years of experience in product management or an adjacent role such as business analysis, operations, implementation, UX, engineering, client services, or product ownership.
• Accounting, Banking, Fintech, payment systems, or related experience is highly valued and can be a strong differentiator.
• Strong written and verbal communication skills, including the ability to create clear product artifacts.
• Ability to work effectively with cross-functional partners and follow through on commitments.
• Comfort using customer feedback, metrics, and operational inputs to make local trade-offs.
• Familiarity with Agile development practices and product development workflows.
• Ability to use approved AI-enabled tools responsibly to support research, analysis, synthesis, drafting, prioritization, and product artifact development.
• Ability to balance strategic product thinking with hands-on execution, partnering closely with development teams.
• Comfortable working "in the weeds" with engineers, including troubleshooting issues and reviewing technical requirements.