Business Services Team Manager - Canonical

About the Role

Canonical is seeking a Business Services Team Manager to lead our global operations regarding travel, logistics, events, scheduling, expense policy, and administration. This executive-level role requires outstanding coordination, planning, and decision-making to manage a complex, fast-paced operation within the tech industry.

Key Responsibilities

• Team Leadership: Manage a team responsible for travel approvals, logistics, and operations.
• Event Management: Plan and execute large-scale company events four times a year, involving travel for hundreds of employees from 80+ countries.
• Policy & Compliance: Act as an independent check on expense claim approvals, ensuring fairness, consistency, and integrity across all global teams.
• Operational Oversight: Manage company offices that provide executive briefing and operational facilities.
• Duty of Care: Oversee global health and safety programs, including comprehensive policies and practices.
• Executive Support: Coordinate 'EA' services across departments, including meeting scheduling, report coordination, and project management.

What We Are Looking For

• Exceptional academic track record (high school and university).
• Undergraduate degree in a technical or business subject.
• Proven track record of going above-and-beyond expectations.
• Strong leadership, management, and interpersonal skills.
• Demonstrable good judgment in matters involving money, policy, and in-person interactions.
• Ability to work effectively in a global, multicultural organization.
• Willingness to travel up to four times a year for company events (up to two weeks long).

Preferred Qualifications

• Experience in the travel, project management, event operations, or corporate administration sectors.

What We Offer

• Distributed work environment with twice-yearly in-person team sprints.
• Personal learning and development budget of $2,000 USD per year.
• Annual compensation review and performance-driven bonus/commission.
• Comprehensive benefits including holiday leave, maternity/paternity leave, and Employee Assistance Programme.
• Travel perks including Priority Pass and long-haul upgrades for company events.