Site Reliability / Gitops Engineer - Canonical

About the Role

Canonical is seeking an automation-first Site Reliability / Gitops Engineer to join our Information Systems (IS) team. You will play a critical role in maintaining services that support over 60 million Ubuntu users, driving operations automation across private and public clouds.

Key Responsibilities

• Infrastructure as Code (IaC): Develop and improve IaC practices to increase automation and consistency across distributed systems.
• Cloud Operations: Automate software operations for both private and public cloud environments.
• Resilience & Scalability: Develop new features and improve the performance of our cloud and container portfolio.
• Observability: Implement and maintain monitoring and alerting systems using tools like Prometheus, Grafana, and Elasticsearch.
• Collaboration: Work with development teams to design service architectures, documentation, and operational playbooks.
• Feedback Loop: Provide critical feedback to developers by submitting bugs and pull requests to improve open-source technologies at scale.
• Operational Excellence: Maintain core services, networks, and infrastructure while participating in on-call rotations for time-critical escalations.

What We Are Looking For

• Engineering Background: Strong experience with version control, peer review, CI/CD, and Agile methodologies.
• Technical Skills:
  • Proficiency in Python software development.
  • Deep knowledge of Linux networking, routing, firewalls, and storage (Ceph, Databases).
  • Hands-on experience administering enterprise Linux servers.
  • Extensive knowledge of cloud computing concepts.
• Communication: Ability to communicate effectively in English across global, distributed teams.
• Mindset: A passion for open-source (Ubuntu/Debian), a willingness to learn new technologies quickly, and the ability to troubleshoot from kernel to web.
• Education: Bachelor’s degree or higher in Computer Science or a related engineering field.

About Canonical

Canonical is a pioneer in open-source software and the publisher of Ubuntu. We are a global, distributed company with over 1,200 colleagues in 75+ countries. We value excellence and provide a unique opportunity to work with some of the best minds in the industry. Teams meet in person two to four times a year in locations around the world to align on strategy.