Software Maintenance Engineer - Canonical

About the Role

Canonical is seeking a Software Maintenance Engineer to join our global, distributed team. You will work across the full Linux-based infrastructure stack—including bare metal, virtualization (KVM), containerization (Docker/LXC/LXD), storage (Ceph), networking (OVS/OVN), OpenStack, and Kubernetes.

This role focuses on resolving critical issues for enterprise customers, requiring deep-dive troubleshooting, upstream bug fixes, and collaboration with global engineering teams.

Key Responsibilities

• Resolve complex customer issues related to Ubuntu, Kernel, Ceph, OpenStack, or Kubernetes.
• Develop and backport bug fixes, ensuring inclusion in upstream projects and Ubuntu.
• Maintain close collaboration with Field, Support, and Product Engineering teams.
• Participate in upstream open source communities.
• Review code and provide technical guidance to peers.
• Manage time effectively to prioritize critical technical tasks.
• Travel internationally up to 10% of the time (approx. 4 times a year) for team sprints and events.

Requirements

• Exceptional academic track record in Computer Science, STEM, or a related field.
• Proven experience with Linux and open source software.
• Proficiency in at least one of: Python, Go, C, or C++.
• Strong drive to learn unfamiliar technologies and troubleshoot complex, deep-level issues.
• Excellent communication skills and a collaborative mindset.

Nice-to-Have Skills

• Familiarity with Ubuntu (kernel or userspace), Postgresql, Mongo, or Debian packaging.
• Experience with distributed systems.
• A passion for open source and working in a global, distributed environment.

Benefits

• Distributed work environment with twice-yearly in-person team sprints.
• Annual personal learning and development budget of USD 2,000.
• Performance-driven annual bonus and annual compensation reviews.
• Comprehensive benefits including holiday leave, parental leave, and wellness platforms.
• Travel opportunities for global team events and conferences.