Telco Cloud Field Engineer - Canonical

The Role

As a Telecommunications Field Engineer at Canonical, you will lead customers through the design and delivery of OpenStack, Kubernetes, and software-defined networking solutions. You will help operators and communications service providers navigate the shift to software-defined services, focusing on platforms like Ubuntu, OpenStack, and Kubernetes to meet the demands of 5G, sovereign AI, and beyond.

What You Will Do

• Translate Service Provider requirements into practical telco cloud platform architectures (VNF/CNF, NFV, MEC).
• Provide technical pre-sales consulting to Service Provider teams.
• Design and implement telco-grade open source multi-tenant private clouds and micro clouds.
• Investigate, report, and fix software defects uncovered during customer deployments.
• Demonstrate advanced Infrastructure as Code (IaC) techniques.
• Architect and implement resilient Service Provider Cloud and Application solutions.
• Support customer tenant onboarding and drive successful production readiness.
• Shape the product roadmap based on customer engagements.

What We Are Looking For

• Thorough technical understanding of telco NFVi (VIM), NFVO, VNFM, and MEC space.
• Expertise in infrastructure technologies: CPU Pinning, NUMA, SR-IOV, DPDK, etc.
• Working knowledge of at least one domain: Mobile Packet Core (4G/5G), Private Network, RAN, Voice, IP Backbone, VAS, or OSS/BSS.
• Proficiency in Linux, Networking, OpenStack, and Kubernetes.
• Python software development experience for automation.
• Ability to lead complex projects from start to finish.
• Collaborative, customer-centric mindset.
• Ability to travel up to 25% of the time for events and customer meetings.

Preferred Qualifications

• Fluency in a second language (Spanish, Portuguese, or French).
• Track record of open source contributions.
• Understanding of AI/ML concepts (sovereign AI, predictive maintenance, etc.).
• Exposure to frameworks such as 3GPP, TM Forum ODA, eTOM, ETSI NFV, ONAP, or O-RAN.

What We Offer

• Fully remote working environment.
• Personal learning and development budget of $2,000 USD per annum.
• 40 days annual leave (including public holidays).
• Annual compensation review and recognition rewards.
• Parental leave and Employee Assistance Programme.
• Opportunities for international travel to company 'sprints'.