Associate Director, Government Partnerships - Code for America

Code for America believes government can work for the people, by the people, in the new digital age, and that government at all levels can and should work well for all people. For more than a decade, we’ve worked to show that with the mindful use of technology, we can break down barriers, meet community needs, and find real solutions.

Code for America is looking for an Associate Director of Government Partnerships who will secure and grow the government partnerships that allow Code for America to achieve its mission. You will own a portfolio of state and local government accounts, serving as the primary relationship lead to identify opportunities, negotiate agreements, and transition projects smoothly to delivery teams.

About the Role

• Own a portfolio of state and local government accounts, building strong relationships and managing opportunities from initial outreach through signed agreements.
• Shape offerings and pitches in close collaboration with program, product, and engineering teams.
• Maintain and improve partnership infrastructure, including pitch decks, proposal templates, case studies, and pipeline records.
• Report to the Director of Strategic Partnerships, with expected travel under 10%.
• This is a remote role open to candidates residing full-time within the United States.

Key Responsibilities

Account Management and Deal Execution

• Own a portfolio of state and local agency accounts, building trusted relationships across leadership and program staff.
• Develop strategic account plans identifying partner needs, priorities, and opportunities for expanded work.
• Lead discovery, pitch, and scoping discussions; draft tailored proposals, Statements of Work (SOWs), Memorandums of Understanding (MOUs), and presentation decks.
• Coordinate the cross-functional approval process across Legal, Privacy, Security, and delivery teams, collaborating with Business Development on formal procurements.
• Facilitate seamless handoffs to delivery teams and continue serving as the primary account relationship lead.

Offering and Pitch Development

• Collaborate with product, engineering, and program teams to align offerings and value propositions with agency needs.
• Identify and qualify target agencies while funneling account insights back to internal teams.
• Test and iterate new pitch approaches and share best practices across the Strategic Partnerships group.

Pitch Materials and Infrastructure

• Create and update reusable pitch decks, case studies, one-pagers, and proposal language.
• Partner with Marketing and Communications to produce high-impact partner collateral.
• Maintain clean pipeline data and provide ongoing forecasting updates to leadership.

Internal Collaboration and Ecosystem Support

• Represent the voice of agency partners in internal roadmap discussions and communicate strategic updates back to partners.
• Assist the Development team with proposals and grant reporting tied to relevant accounts.
• Cultivate relationships across the civic tech ecosystem, advocacy groups, and partner organizations.
• Mentor colleagues on partnership development best practices.

Requirements

• At least 5 years of professional experience, including a minimum of 2 years securing partnerships or contracts with state and local government agencies.
• Proven track record taking government agreements from initial discovery to signature (MOUs, data-sharing agreements, SOWs).
• Demonstrated experience managing, retaining, and expanding public sector accounts.
• Exceptional written and verbal communication skills, including high-stakes proposals, slide decks, and executive correspondence.
• Solid understanding of public sector human services, such as safety net benefits and/or tax benefit systems.
• Skilled negotiator and collaborator who approaches agency relationships with empathy and humility.
• Curiosity about emerging AI tools and commitment to using them responsibly.
• Passion for Code for America’s mission to make government services accessible and equitable.

Bonus Qualifications

• Direct or lived experience with public benefits programs (e.g., SNAP, TANF, Medicaid, childcare subsidies, housing assistance, EITC).
• Background in digital service delivery, agile methodology, or human-centered design in government.
• Established network within the civic technology community.

Compensation & Benefits

• Target Salary: $108,503 – $132,825 annually (targeting midpoint of the 2nd quartile based on location).
• Medical Coverage: 100% employer-covered employee-only health insurance option; at least 80% coverage for dependents.
• Retirement: 401(k) with 100% match on the first 3%, increasing up to 5% total match with tenure.
• Paid Time Off: Open personal time off, 14 paid holidays, annual org-wide winter closure, up to 96 hours paid sick leave, 17 weeks paid parental/family leave, and a 3-week paid sabbatical after 5 years.
• Remote Enablement: Provided work laptop, $700 remote setup support ($200 stipend + up to $500 reimbursement), and a $50/month cell/internet reimbursement.
• Professional Growth: $500 annual professional development stipend (rollover up to $1,000) and AI tooling training.