Staff Product Manager, Loan Management System - Dave

About the Role

Dave is looking for a Staff Product Manager to own our Loan Management System (LMS). This is a senior individual-contributor role at the foundation of our Flex product and every future loan product. You will own the systems of record end-to-end—including the ledger, loan casting, servicing, collections, and compliance tooling—transitioning us from a single-product build to a scalable, multi-product platform.

What You'll Build & Own

• Own the LMS: Lead the core systems of record: ledger, loan casting at billing, pay-in-4 installment structures, fees, repayment, and collections.
• Platform Strategy: Lead build-vs-buy decisions and migrate off current servicing platforms to a foundation that makes Flex faster and more reliable.
• Member Experience: Ship mechanics members feel, such as paycheck-aligned installment schedules, early payoff, and decline/failure handling.
• Performance Metrics: Define and track system health, payoff rates, and loss performance to prioritize investments.
• Cross-functional Execution: Coordinate with Risk, Legal/Compliance (LECO), Data Science, Engineering, and Operations, as well as external partners like Coastal and LoanPro.

What We're Looking For

• 8+ years of product management experience, with significant time in lending, credit, or financial systems.
• Direct experience across the lending lifecycle (origination, underwriting, servicing, repayment, collections).
• Track record of building internal platforms or systems of record, ideally through a single-product-to-platform transition.
• Strong analytical skills and the ability to drive execution in ambiguous, greenfield areas.
• Proven ability to use AI tools as a force multiplier.

Bonus Points

• Experience with BNPL, installment, or pay-over-time products.
• Hands-on experience with third-party loan-servicing systems (e.g., LoanPro).
• Familiarity with Reg B / FCRA and consumer-lending compliance.
• Experience with ledger or servicing migrations.