Technical Sales Associate - DBSync

About DBSync

At DBSync, we provide the opportunity to use technology that creates innovative, next-generation data integration products, helping our employees cultivate creativity and a sense of belonging. DBSync is a leading provider of data integration and data warehousing services for cloud and SaaS-based on-demand applications. Incubated by Salesforce.com (as part of Avankia) before spinning off as an independent company, DBSync delivers data integration as a SaaS-based, standalone, or hosted solution at a competitive price.

Our mission is to provide a strong foundation for businesses in solving complex problems and automating workflows while serving as a trusted partner for all their data integration needs. We foster a collaborative, startup-like environment where individual talent is recognized and honed.

Recognition & Awards

• Rated 4.7 / 5 on G2 (125+ reviews in 2023)
• G2 Badges: Best Relationship (Winter 2024), Leader Americas (Winter 2024), Best Results (Winter 2024), Best Usability (Winter 2024)

Our Core Values

1. We genuinely care
2. We do not waste time on manual or mundane tasks
3. We have a fun environment
4. We own it
5. We are experts at what we do
6. We win together

About the Role

As a Technical Sales Associate, you will support the sales team in engaging customers, conducting product demonstrations, and assisting with solution design. This role is designed to help you build technical sales expertise while contributing to DBSync’s growth. You will learn to understand customer requirements, communicate technical concepts clearly, and collaborate across teams to deliver value-driven solutions.

• Location: LATAM (Remote)
• Work Shift: U.S. Shift (8:00 AM CST to 5:00 PM CST)

Responsibilities

• Assist in product demonstrations by showcasing DBSync’s data integration solutions to prospective customers.
• Support sales activities including lead generation, outreach, and follow-ups.
• Collaborate with teams to ensure smooth customer experiences and alignment with solution sales strategies.
• Respond to customer inquiries and provide basic technical guidance with support from senior team members.
• Stay updated on product features, SaaS trends, and data integration technologies.
• Contribute to customer engagement by gathering feedback and assisting in developing strategies to improve adoption.
• Learn and grow by enhancing technical sales skills through training, mentorship, and self-learning.

Requirements

• 5+ years of experience in SaaS, IT sales, or a related technical sales support role.
• Bachelor’s degree in Engineering, Business, Marketing, or a related field.
• Strong technical aptitude with a willingness to learn data integration, SaaS, and cloud solutions.
• Excellent communication skills to convey technical information to both technical and non-technical stakeholders.
• Problem-solving mindset with curiosity and a passion for technology.
• CRM familiarity (Salesforce, HubSpot, Microsoft Dynamics, or similar) is a plus.
• Strong team collaboration and ability to thrive in a fast-paced environment.
• Experience with AI-enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement.