Solutions Architect - General Business, East (Presales)

About the Role

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and the regional community. You will tackle complex business issues using the Elastic Stack and play a meaningful role in our company's growth.

What You Will Be Doing

• Technical Leadership: Serve as the primary technical point of contact for assigned accounts and account managers.
• Strategic Engagement: Develop a deep understanding of customer goals and articulate how Elastic’s offerings address their specific needs.
• Relationship Management: Craft and own value-based relationships at all levels within customer organizations.
• Sales Enablement: Advise the sales team on positioning, support sales cycles, and onboard/educate partners.
• Community Advocacy: Participate in meetups and conferences, and act as the voice of the customer to provide feedback to our engineering and leadership teams.
• Continuous Learning: Deepen your technical and sales skills through self-driven education and professional development.

What You Bring

• A proven track record in a technical presales role with experience implementing technology to earn customer trust.
• Ability to articulate and sell the benefits of modern platforms and software.
• Strong influence and communication skills; ability to inspire groups of all sizes.
• A passion for continuous learning and a history of successful customer relations.
• Willingness to travel 30% within the region and occasionally internationally.

Compensation & Benefits

• OTE Range: $128,000 – $202,400 (70/30 pay mix).
• Stock Program: Eligible to participate in Elastic's stock program.
• Retirement: Company-matched 401k (dollar-for-dollar up to 6%).
• Well-being: Flexible locations and schedules, generous vacation time, and 16 weeks of parental leave.
• Giving Back: Donation matching up to $2,000 and 40 hours of volunteer time per year.