Sr. Solutions Architect - Strategic East (Presales)

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform brings together the precision of search and the intelligence of AI to help organizations deliver on the promise of AI.

What is The Role

As a Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and tackle our customers' business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.

What You Will Be Doing

• Serving as the technical point of contact for your accounts and account managers in your assigned territory.
• Developing a deep understanding of customers’ goals and objectives, and articulating how our offerings address their needs.
• Crafting and owning value-based relationships at all levels in customer organizations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of Elastic products and solutions to demonstrate value in sales meetings, meetups, and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions, and services.
• Onboarding, educating, and enabling our partners, and supporting them in sales cycles.
• Crafting collateral, contributing to programs, and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and improvements to engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education and professional development opportunities.

What You Bring

• A track record of success in a technical presales role with enough experience selling and implementing technology to earn customer trust.
• A proven ability to articulate and sell the benefits of modern platforms, software, and technologies.
• A real passion for being curious and a continuous learner who invests in professional relationships.
• A history of successful customer relations, developing architectures that meet goals, tackle problems, or outpace competitors.
• An ability to influence and inspire teams regarding ideas, technologies, or architectural patterns.
• A willingness to travel 30% within the region, as well as occasionally internationally.