Senior Solutions Consultant - Elite

About Elite

Elite is the trusted automation platform for law firm operations across most of the world’s largest and most successful law firms. Elite has guided firms through every technology shift and today delivers the only cloud-native SaaS platform that unifies financial, invoice, time, and data management into a single system of action. With embedded AI, predictive analytics, and integrated payments, Elite’s products enable firms to shorten billing cycles, reduce write-offs, and unlock firm-wide insights, making financial operations the foundation for law firm innovation and growth.

Position Overview

As a Senior Solutions Consultant, you are pivotal in bridging the gap between solutions and client business needs. You will be responsible for understanding client requirements, designing tailored solutions, and demonstrating value to stakeholders. This role involves collaborating closely with sales teams to identify opportunities, conducting detailed needs assessments, and delivering compelling presentations and product demonstrations. You will provide ongoing support and guidance to ensure successful implementation and adoption of solutions, ultimately driving customer satisfaction and business growth.

Responsibilities

• Provide billable consulting services to clients (predominantly law firms) for the full suite of modules, including process and solution design, configuration, assistance with end-to-end testing, classroom training, and Go-Live support.
• Lead the definition of functional requirements for assigned projects and collaborate with Project Management and Technical Consultants to translate requirements into specific plans and tasks per the implementation methodology.
• Produce required project documentation (e.g., Functional Requirements Definition, Requirement Specifications, Training Strategy, Testing Strategy).
• Actively pursue issue resolution and communicate project issues to stakeholders to ensure quick and effective resolution.
• Leverage end-to-end knowledge of law firm operations, including collections, conflicts, paperless, and electronic billing.
• Work collaboratively across different departments and groups within a matrix organization.
• Deliver assignments within scope according to budget and schedule.
• Maintain an up-to-date functional knowledge of the software.
• Contribute to team learning, development, and internal initiatives in a remote environment.

Qualifications

• Education: Bachelor's Degree in business management, accounting, or equivalent combination of education and experience.
• Experience: 6–8 years of consulting experience, preferably with a legal or accounting background.
• Domain Expertise: Experience with legal practice management software system implementations (Elite Enterprise, Elite 3E, or similar) or implementing ERP systems (e.g., SAP, Oracle).
• Certifications: PMP certification is an advantage, but not mandatory.
• Skills: Strong analytical and process design skills (problem-solving, quantitative reasoning, workflow definition/modeling).
• Project Management: Outstanding organizational and time management skills with proficiency in prioritizing tasks to meet project objectives.
• Communication: Excellent verbal, presentation, and written skills to communicate technical concepts to both technical and non-technical audiences.
• Tools: Proficiency in Microsoft Office (Word, Excel, PowerPoint, Project, Visio); Power BI is a plus.
• Travel: Ability to travel >50% as business needs require.
• Authorization: Must be legally authorized to work in the United States (sponsorship is not provided).
• Location Restrictions: Must be located in the US (excluding Quebec, Ontario, Alaska, Hawaii, Puerto Rico, Louisiana, and Oklahoma).

Benefits

• Competitive Compensation Package ($130,500 - $145,000 base salary + variable component)
• Comprehensive Healthcare Coverage (Health, Dental, Vision)
• Retirement Savings Plan with Employer Contribution
• Professional Development Opportunities
• Paid Time Off & Generous Global Parental Leave
• Wellness Initiatives & Free Premium Subscription to Calm
• Employee Assistance Program
• Employee Discount Program