Product Manager - Trust & Safety

About EverAI

EverAI is shaping what it means to connect with AI. With 50 million users and counting, we're not just building products — we're creating entirely new categories. Our flagship product is the world’s largest AI companionship platform, governed by our proprietary moderation system, EverGuard — an internal AI designed to ensure everything we build is safe, ethical, and human-first.

We are an enthusiastic, passionate, and hardworking team of ~100 people. Our founding team has strong entrepreneurial experience building and scaling web products from 0 to IPO.

Your Role

We are looking for a Trust & Safety Product Manager to own the product and technical delivery of our compliance and safety initiatives across our platforms.

You will turn safety requirements into effective product features, moderation capabilities, third-party integrations, and measurable improvements. Working closely with Compliance, Engineering, AI/ML, Product, and Customer Support, you will help us identify risks earlier, build safeguards into new features, and continuously improve how our safety systems perform.

This is a newly created role within our Product team, working directly with our CTO, Michael Monin and our Legal & Safety Lead, Maxwelle Sokol. Our platform serves adults and permits lawful adult content. We are looking for someone who can navigate sensitive, context-dependent issues thoughtfully, protecting users and enforcing clear boundaries without unnecessarily restricting legitimate expression.

Key Responsibilities

• Safety & legal product strategy and delivery: Translate safety policies, legal requirements (e.g., EU AI Act), incident findings, and user feedback into clear product requirements, acceptance criteria, and engineering work.
• Internally developed moderation technologies: Own the product side of improvements to our in-house moderation systems, including our proprietary LLM technology EverGuard.
• Third-party safety partnerships and integrations: Lead the technical and product lifecycle of third-party safety partnerships from evaluation to rollout and ongoing performance management.
• Safety dashboards, monitoring, and QA: Establish dashboards and recurring QA to proactively identify emerging issues and ensure T&S measures work as intended.
• Red teaming and adversarial testing: Own testing for how moderation systems and product safeguards respond to deliberate misuse and edge cases.
• Trust and safety reviews for new features: Run dedicated T&S reviews for new features and material changes to existing systems.
• Incident follow-through: Coordinate product and engineering responses to significant safety issues.

Your Qualifications

• Data-driven product decisions: Experience running A/B tests, product experiments, or data deep-dives to shape what gets built next.
• Content moderation and AI guardrails: Understanding of efficient and scalable content moderation, automation, machine learning, and human review.
• Legal/safety experience: Background working closely with trust and safety and compliance requirements for a consumer-facing product.
• Collaborative mindset: Strong cross-functional communication skills across engineering, legal, operations, and support.
• AI fluency: Comfortable working with and leveraging AI tools and techniques.
• Ownership mindset: Comfortable with ambiguity and taking initiative to create clarity.
• Comfort with the product category: Fully comfortable building products based on uncensored models and content, including NSFW material.

What We Offer

• Work From Anywhere: Fully remote setup.
• Paid Time Off: 4 weeks (20 working days) of PTO per year.
• Annual Gathering: Yearly in-person meetups.
• Health & Wellness Support: Monthly allowance of $100 for health insurance & unlimited 1:1 sessions with psychologists and lifestyle experts via OpenUp.
• Co-Working Space Budget: Access a co-working space up to twice per month.
• Learning Budget: Dedicated funds for professional growth, courses, books, and conferences.
• Equipment: Company laptop provided + monitor and accessory budgets.
• AI Tools Access: Premium access to ChatGPT, Hugging Face, Claude Code, and other required tools.