Finance Systems Analyst - Everbridge

At Everbridge, our mission is to help organizations protect people and maintain business continuity during critical events. Our Critical Event Management (CEM) Platform enables customers worldwide to respond to emergencies through real-time communication and intelligent automation.

We're currently seeking a Financial Systems Analyst. This role serves as the finance-facing partner for NetSuite and the wider finance systems landscape, including Coupa, Navan/Expensify, and the Salesforce-to-NetSuite flow. You will translate finance needs into clear, testable requirements, triage day-to-day support, and lead user acceptance testing with Finance. This position works closely with our NetSuite administrators, who own configuration and technical changes. The ideal candidate brings hands-on NetSuite experience, understands how a finance team runs, from month-end close to revenue recognition, and enjoys bridging the conversation between accountants and systems teams.

What you'll do:

• Serve as the primary point of contact for Finance and Accounting on NetSuite and related finance systems requests.
• Triage incoming finance systems support requests, resolve functional questions, and route configuration and technical work to the NetSuite administrators.
• Run discovery sessions with finance stakeholders to understand processes such as month-end close, revenue recognition, billing, procure-to-pay, and expense management.
• Translate business needs into clear requirements, user stories, and acceptance criteria.
• Assess the impact of proposed changes on integrations, reporting, and downstream processes, and confirm whether existing functionality can meet a need before new customization is built.
• Plan and coordinate user acceptance testing with finance users, and secure sign-off before NetSuite releases.
• Support the data flow between Salesforce and NetSuite (quotes, orders, billing, and revenue), and help investigate issues involving Coupa and Navan/Expensify.
• Create and maintain process documentation, user guides, and training materials.
• Provide responsive systems support during month-end and quarter-end close.
• Partner with the Business Systems Project Manager on project plans, timelines, and release tracking, and help coordinate with vendors and implementation partners.

What you'll bring:

• 3-6 years' experience in finance operations, accounting, revenue operations, or finance systems, ideally at a SaaS company.
• Working knowledge of core finance processes, including month-end close, revenue recognition, billing, procure-to-pay, budgeting, and variance reporting.
• 2+ years' hands-on NetSuite experience as a business analyst, power user, or administrator, with a solid understanding of NetSuite records, transactions, workflows, and saved searches.
• Familiarity with the wider finance systems landscape, such as the Salesforce-to-NetSuite integration, Coupa, and Navan or Expensify, is a strong plus.
• Proven experience gathering requirements from business stakeholders and translating them into clear specifications, user stories, and acceptance criteria for technical teams such as administrators and developers.
• Experience writing test scripts and running user acceptance testing.
• Excellent written and verbal communication skills, with the ability to explain technical constraints in business terms and business needs in technical terms.
• Curious, structured problem solver who asks good questions and thinks through downstream impacts.
• Highly organized, with the ability to manage multiple requests and competing priorities in a fast-paced environment.
• Experience with work tracking tools such as Smartsheet or Jira.
• Able to work US business hours, with some flexibility for meetings with colleagues in India and New Zealand.
• Bachelor's degree in Accounting, Finance, Information Systems, or a related field, or equivalent experience.

The reasonably estimated salary for this role at Everbridge ranges from $84,400 - $112,500 and may also include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Everbridge offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, disability income benefits, life and AD&D insurance, a 401(k) plan and match, paid time off, and fitness reimbursements.