Technical Product Manager, Identification & JS Agent - Fingerprint

About Fingerprint

Fingerprint empowers enterprises to detect and stop online fraud with the world’s most accurate device intelligence. We lead our industry with bleeding-edge identification capabilities and work on turning new ideas and discoveries in the fraud detection space into reality. Our customers range from innovative startups to leading enterprise companies, including Plaid, Dropbox, and Booking.com.

Fingerprint is a globally dispersed, 100% remote company. We have raised $77M and are backed by Craft Ventures, Nexus Venture Partners, and Uncorrelated Ventures.

About the Role

Fingerprint is looking for a Technical Product Manager (P3) to help turn product strategy into clear, well-executed product delivery. This role is ideal for someone who is building strong product management fundamentals, enjoys working closely with engineering and design, and is energized by keeping product work organized, well-documented, and moving toward release.

In this role, you will own specific product features or workstreams under the guidance of a Sr Technical Product Manager. You will help translate product intent into clear user stories, jobs-to-be-done, acceptance criteria, release plans, documentation, and operational updates. You will work across Product, Engineering, Design, Product Analytics, Customer Success, Sales, and Product Marketing to ensure product records are accurate, dependencies are visible, stakeholders are informed, and shipped work meets the expected customer and business outcomes.

This role blends TPM expectations with the Delivery Product Owner operating model: the Sr TPM sets product direction, priorities, success metrics, and major tradeoffs; the TPM helps ensure that direction becomes shippable, well-understood, and well-supported product increments.

What You'll Do

Product Delivery and Execution

• Own delivery coordination for specific product features, epics, or workstreams within priorities and constraints set by the Sr TPM.
• Translate Sr TPM intent into clear user stories, jobs-to-be-done, acceptance criteria, and definitions of done.
• Maintain Jira epics, tasks, acceptance criteria, and delivery status in partnership with Engineering.
• Keep systems of record accurate and current, including Notion, Jira, Productboard, and relevant roadmap or release tracking tools.
• Support backlog refinement, sprint-ready sequencing, and release readiness activities.
• Track delivery risks, open questions, dependencies, and decisions; escalate when a change impacts goals, metrics, customer commitments, timeline, scope, pricing, eligibility, or cross-stakeholder priorities.
• Attend technical reviews and build enough technical context to follow architecture, implementation, and tradeoff discussions.

Product Documentation and Communication

• Create and maintain clear feature documentation with oversight from a more senior TPM.
• Document product use cases and represent assigned feature use cases confidently with internal stakeholders.
• Support PRDs by creating clear user stories, JTBD, acceptance criteria, and customer/business context for assigned features.
• Draft or support internal release notes, product updates, and stakeholder communications.
• Help ensure developer documentation is updated when product behavior changes.
• Communicate feature status, known limitations, delivery timing, and release readiness to internal stakeholders.

Customer, Market, and Product Insight

• Monitor relevant customer feedback channels, support channels, Productboard insights, and internal stakeholder requests.
• Create insights for issues that may qualify as product limitations or product improvements.
• Participate in customer discovery, customer brainstorms, user experience discussions, and product feedback sessions.
• Collect qualitative and quantitative data to support prioritization conversations.
• Understand the competitive landscape for assigned product areas and stay aware of relevant technical or market developments.

Product Operations and Launch Support

• Help maintain roadmap and feature records as work progresses through lifecycle stages.
• Support product launch readiness by coordinating across Engineering, Product Marketing, CS, Sales, and Support.
• Assist Product Marketing with customer education materials, release communication, and launch artifacts.
• Help prepare product updates for internal forums such as CS/SE syncs or release channels.
• Track post-launch success metrics for epics and issues, and help summarize learnings for future iterations.

What Success Looks Like

• Owns specific product features or workstreams reliably, while operating within product priorities set by a Sr TPM or product leader.
• Creates clear, actionable user stories, JTBD, acceptance criteria, and feature documentation.
• Keeps Jira, Notion, Productboard, and roadmap records accurate and up to date.
• Understands the technical domain well enough to articulate the needs of technical personas and participate in technical discussions.
• Reviews Jira epics, tasks, and acceptance criteria with the Team Lead and Sr TPM.
• Understands engineering estimates and can communicate delivery implications to the appropriate internal stakeholders with support.
• Talks about and demonstrates specific product features confidently to internal stakeholders.
• Articulates the product roadmap and current feature priorities, including relevant business priorities and JTBD, with assistance.
• Collects qualitative and quantitative inputs for prioritization decisions.
• Understands success metrics for epics and issues and helps track metrics post-launch.
• Escalates appropriately when a decision moves beyond delivery execution and affects customer promises, business outcomes, product metrics, pricing, eligibility, or strategic priority.

Requirements for Success

• Experience in product management, product ownership, business or product analysis, technical program management, solutions or support engineering, or a similar role working with technical products such as APIs, SaaS platforms, developer tools, fraud prevention, security, or analytics.
• Strong written communication skills, including creating structured product documentation, developer guides, and stakeholder updates.
• Familiarity with agile product development, backlog management, release readiness, and cross-functional delivery workflows for API and data-centric products.
• Ability to partner with Engineering and Design to clarify requirements, acceptance criteria, and user experience expectations; comfort reading technical documentation and discussing implementation details with engineers.
• Ability to use product analytics, customer feedback, and stakeholder input to support product decisions, with experience using tools such as Productboard, Notion, Jira, Amplitude, Sigma, SQL, or similar systems.
• Attention to detail, reliable follow-through, and ownership of operational details, with a bias toward making ambiguous work clearer for the team.
• Curiosity about customer problems, technical systems, and business tradeoffs; willingness to ask questions, suggest ideas, and learn product strategy through hands-on execution.
• Experience supporting product launches, release notes, customer education, or GTM coordination.

Compensation & Location

• US Salary Range: $126,000 - $170,000 (depends on location and experience, e.g., NYC $148k - $170k, Chicago $126k - $145k).
• Candidates must be authorized to work in their home location; visa sponsorship is not available.