Manager, Solutions Engineering | SEMEA - Grafana Labs

About the Role

As the Manager of Solutions Engineering for the SEMEA region, you will lead a high-performing team of Solution Engineers. You will partner with sales leadership to execute go-to-market strategies, drive product adoption, and ensure customer success through professional services and technical guidance. Your work will directly influence product roadmaps and help the company exceed regional financial targets.

Key Responsibilities

• Team Leadership: Attract, recruit, mentor, and ramp a diverse team of Presales SEs using a servant-leadership approach.
• Strategic Execution: Own regional planning and outcomes, balancing field responsibilities with team development.
• Sales Partnership: Collaborate with SEMEA Sales leadership on customer programs, marketing initiatives, and community events.
• Executive Sponsorship: Act as a thought leader and partner for key accounts in the EMEA region.
• Product Advocacy: Partner with Product Management and Engineering to ensure customer requirements are met, using data-driven insights to influence the roadmap.
• Operational Excellence: Manage the team's cadence for demonstrations, technical deep dives, trials, and Proof of Values (POVs).
• Channel Growth: Drive enablement and sales through RSI and GSI channel partners.

What Makes You a Great Fit

• 5-10 years of experience in high-tech (Developer, Architect, Sales Engineer, or Manager).
• Proven track record in a fast-paced, remote-first, high-growth startup environment.
• Experience mentoring individual contributors and managing performance.
• Familiarity with Open Source or Cloud-first/Product-led sales motions.
• Proficiency in formal sales methodologies (e.g., MEDDPICC, Value Selling).
• Experience selling monitoring, data, or visualization products.
• English fluency required; a second European language is preferred.
• Must be located in Israel.

Why Join Grafana Labs?

• Global Culture: 100% remote-first company with team members across 40+ countries.
• Innovation-Driven: A high-trust, low-ego environment that values autonomy and transparency.
• Balance: 30 days of annual leave, including company-wide shutdown days.
• Growth: Defined career pathways and approachable leadership.