Staff Technical Writer - Grafana Labs

Grafana Labs is looking for a Staff Technical Writer to create documentation and learning content that helps engineers and practitioners adopt and master Grafana’s observability products. You will collaborate with engineers, product managers, and the technical writing team to produce content across the product lifecycle using modern AI-assisted workflows and docs-as-code practices.

Key Responsibilities

• Plan, research, write, and maintain documentation and learning content (concepts, tasks, tutorials, references, and in-product guidance) supporting product adoption and mastery.
• Integrate AI tools and workflows into drafting, structuring, technical validation, consistency checks, and content maintenance, applying human judgment and ensuring accuracy.
• Contribute to shared AI workflows and skills, seeking ways to improve and automate content creation and maintenance.
• Collaborate closely with engineers, product managers, and other stakeholders to turn complex technical architectures into clear, user-focused documentation.
• Test what you document by setting up and running software, executing procedures, and surfacing product and UX gaps.
• Use documentation and learning analytics alongside user feedback to prioritize work and measure content impact.
• Partner with documentation leadership to improve information architecture, voice, and discoverability for both humans and AI-driven search.
• Manage multiple documentation initiatives concurrently and mentor teammates to raise documentation quality across the organization.

Requirements

• Proven experience documenting enterprise, infrastructure, or developer-facing software, supported by a portfolio of technical writing samples.
• Hands-on experience integrating AI tools and LLMs into your writing workflow, with the ability to explain verification and evaluation methods.
• Strong proficiency with docs-as-code tooling: command-line Git, GitHub (PRs and reviews), Markdown, and common IDEs.
• Comfort working in hands-on technical environments (e.g., command line, containers, or Kubernetes) to run and troubleshoot software independently.
• Experience collaborating with engineers and product managers to extract accurate technical requirements.
• Proven track record of working effectively in an asynchronous, distributed, remote team.

Nice to Have

• Experience with observability, monitoring, or cloud-native tooling (Prometheus, Loki, Tempo, Mimir, OpenTelemetry).
• Prior contributions to open source documentation projects.

Compensation & Benefits

• Base compensation range in Sweden: SEK 686,000 - 824,000
• Equity and discretionary bonus
• 30 days annual leave (including 3 designated Grafana Shutdown Days)
• Fully remote, asynchronous-friendly work environment with global onboarding