Learning Operations Specialist - Huntress

What We Do

Huntress is a fully remote, global team of passionate experts and ethical badasses on a mission to break down the barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, Huntress protects all businesses with enterprise-grade, fully owned, and managed cybersecurity products at the price of an affordable SaaS application.

What You'll Do

You are the person who keeps the learning and readiness engine running. In this role, you make sure the right training reaches the right people at the right time, that every program is set up cleanly, and that the systems behind it stay organized as the business grows.

You will partner closely with Readiness and specialist teams to turn approved content into live programs that are easy to find, easy to complete, and easy to measure.

Responsibilities

• Administer Mindtickle, the LMS, and related readiness tools by building and maintaining learning paths, assignments, cohorts, certifications, and assessments.
• Keep the Revenue Readiness calendar organized and ensure training launches, enrollment workflows, facilitator coordination, and learner communications are ready on time.
• Publish approved learning content and maintain strong operational standards for naming conventions, metadata, versioning, expiration, archiving, and content hygiene.
• Manage required learning through assignments, reminders, completions, certifications, and follow-up so the right audiences stay on track.
• Support onboarding administration by placing new hires into the right role-based learning paths and tracking progress against readiness milestones.
• Produce recurring readiness reporting and dashboards that highlight completion, proficiency, gaps, and areas where follow-up is needed.
• Use AI tools in practical day-to-day ways to speed up learner communications, summarize inputs, and reduce repetitive administrative work with good judgment.

What You Bring To The Team

• 3+ years of experience in learning operations, enablement operations, program coordination, LMS administration, or a similar operational role.
• Hands-on experience administering a learning platform and building learning paths, assignments, cohorts, certifications, and reporting that support scalable programs.
• Strong project and operational management skills, with the ability to juggle multiple schedules, deadlines, stakeholder requests, and recurring programs without losing detail.
• A sharp eye for accuracy and learner experience, with the discipline to catch the small issues that can create confusion, missed training, or broken trust.
• Comfort working with data to track completion, readiness, certification, and program effectiveness, then turn that information into clear follow-up actions.
• The ability to work cross-functionally with subject-matter experts while maintaining standards, timelines, governance, and clean operational processes.
• Comfort using AI to work faster and smarter in your own workflows, while applying sound judgment to accuracy, clarity, and follow-through.

What We Offer

• 100% remote work environment
• Generous paid time off policy, including vacation, sick time, and paid holidays
• 12 weeks of paid parental leave
• Highly competitive and comprehensive medical, dental, and vision benefits plans
• 401(k) with a 5% contribution regardless of employee contribution
• Life and Disability insurance plans
• Stock options for all full-time employees
• One-time $500 reimbursement for building/upgrading home office
• Annual allowance for education and professional development assistance
• $75 USD/month digital reimbursement
• Access to the BetterUp platform for coaching, personal, and professional growth