Business Development Representative - Mexico

About JumpCloud®

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage.

About the Role

As a Business Development Representative (BDR) at JumpCloud, you will be on the front lines of our sales organization, driving growth by identifying, engaging, and qualifying new business opportunities through consistent outbound outreach across North America, directly contributing to JumpCloud's expanding customer base.

What You'll Be Doing

• Conduct Targeted Prospect Research: Continuously research and identify new target accounts and contacts within the North American market that align with JumpCloud’s Ideal Customer Profile (ICP) using tools like LinkedIn Sales Navigator, Apollo, and other intelligence platforms.
• Execute Multi-Channel Outreach Campaigns: Consistently engage prospects through personalized cold calls, emails, and social media messaging to initiate conversations and uncover potential business needs.
• Qualify Outbound Leads: Apply a structured qualification framework (e.g., BANT, MEDDPICC) to assess prospect interest, needs, budget, authority, and timeline to determine sales readiness before scheduling meetings for Account Executives.
• Articulate JumpCloud's Value Proposition: Clearly and concisely communicate JumpCloud's mission and how its solutions address specific IT and security challenges faced by prospects.
• Schedule and Confirm Qualified Meetings: Coordinate and confirm introductory meetings or demonstrations for the sales team, ensuring prospects are properly briefed and prepared for the next stage of the sales process.
• Maintain Accurate CRM Records: Diligently log all prospecting activities, communications, and lead qualifications within the CRM system (e.g., Salesforce) to ensure data integrity and provide clear visibility into pipeline development.
• Partner Closely with Account Executives: Participate in deal reviews, shadowing calls, and regular syncs with AEs to accelerate your development and continuously improve lead quality and handoff execution.

Key Performance Indicators (KPIs)

• Generate Qualified Pipeline: Within the first 6 months, consistently achieve monthly targets for Sales Qualified Leads (SQLs) that convert into sales opportunities within the North American market.
• Execute High-Volume Outreach: Establish and maintain a rigorous daily outreach cadence across multiple channels (phone, email, social selling) by the end of month 3.
• Develop and Qualify New Business: Successfully identify, research, and qualify potential leads that match JumpCloud's ICP and hand them over to the sales team.

What We're Looking For

• 1-3 years of experience in a Business Development Representative (BDR) or Sales Development Representative (SDR) role, preferably in a SaaS or technology company.
• Proficiency with CRM software (e.g., Salesforce) for pipeline management and activity tracking.
• Experience with sales engagement platforms (e.g., Gong Engage, Outreach) and prospecting tools (e.g., LinkedIn Sales Navigator, Apollo).
• Exceptional English written and verbal communication skills.
• Strong active listening skills and the ability to ask probing questions to uncover needs.
• Resilience, persistence, and a high degree of curiosity.
• Ability to work independently while being a collaborative team player.
• Genuine competitive drive and a clear desire to grow into an Account Executive role.
• Coachability and a hunger to learn from AEs, managers, and peers.

Location & Working Requirements

• This role is remote within Mexico. You must be located in and authorized to work in Mexico.
• Internal business and interviews are conducted in English. Fluency in written and spoken English is required.