Executive Program Manager, Founder Initiatives/CEO - JumpCloud

About JumpCloud

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

About the Role

As a Corporate Program Manager, Founder Initiatives, at JumpCloud, you'll work hand in hand with our CEO, Co-founders and Executive Team to align, action, guide and measure key initiatives across the organization.

Similar to a Chief of Staff role, your work as a Corporate Program Manager will have a clear impact on the success and growth of JumpCloud, as we continue our trajectory towards iconic technology brand status. You will engage directly with board members, and internal stakeholders and act as a representative of our CEO in your communications and actions.

What You Will Be Doing

• Program Management: Manage specific programs within our corporate objectives, managing key metric reporting & insights, and others that span cross-functionally and require CEO-level visibility.
• Alignment & Transparency: Manage the company roll up, down, and reporting of key objectives to drive alignment and transparency.
• Corporate Communications: Drive our corporate communication cadence of weekly, monthly, quarterly, half, and annual highlights. This includes curating content, creating drafts, and ensuring consistency of our disciplined communication cadence.
• Ops Reviews: Program lead our monthly extended leadership team Ops Review—setting the agenda, ensuring materials are created on time, and managing follow-up items.
• CEO Cadence: Help set up and manage a regular cadence for the CEO to have customer and partner calls, capturing and following up on action items.
• Employee Outreach: Facilitate ongoing CEO outreach to employees through virtual coffee, round table sessions, and skip-level 1:1s, prompting key topics for discussion, capturing employee sentiments, and following up on action items.
• Board Preparation: Drive the cross-functional preparation for our Board meetings, managing the agenda and materials.

What We Are Looking For

• Exceptional operational, organizational, and communication skills.
• Executive-level presentation creation and delivery skills.
• Demonstrated expertise executing on clear and diligent follow-up and communication at the most senior levels, both internally and externally.
• A track record of successfully coordinating multiple cross-departmental efforts that achieved meaningful business outcomes across all levels of the organization.
• The ability to manage scope, risk, and uncertainty.
• Demonstrated ability to streamline operational processes for consistency and efficiency.
• Proactive approach to spotting potential issues and solving problems.
• Someone who thrives in the pace and culture of a fast-moving and rapidly growing SaaS business.

Location & Language Requirements

• Location: This role is remote in the country of Mexico. You must be located in and authorized to work in Mexico to be considered.
• Language: JumpCloud conducts internal business in English. The interview and screening process will take place primarily in English. Fluent written and spoken English is required.