Director, Product Marketing Management - JumpCloud

About JumpCloud

JumpCloud® is the AI-powered unified IT management platform designed to secure the modern workforce. By consolidating identity, device, and access management, JumpCloud provides intelligent, secure IT that scales from human users to autonomous AI agents. We help organizations around the globe eliminate complexity and turn AI risk into an optimized advantage, ensuring the right people and agents have secure access to the right resources at all times.

Role Overview

The Director of Product Marketing exists to drive JumpCloud's market presence, packaging, and competitive positioning while building and leading the team that scales that work. In this high-impact role, you will own the strategic alignment of our pricing and packaging models, direct the team that equips our global sales organization to win, and set the standard for how JumpCloud translates complex platform capabilities into compelling market narratives.

You will lead a group of product marketers, developing their craft and their careers while directing cross-functional initiatives across sales, product, and go-to-market teams. Ultimately, you will solve critical business problems by elevating our thought leadership, scaling our market reach, and growing a high-performing product marketing function.

Employee Value Proposition

• Purpose: Shape how the world perceives and adopts JumpCloud's open directory platform, and build the team that carries that mission forward.
• Growth: Own major strategic pricing and packaging initiatives, scale a product marketing team, expand influence across executive-level committees, and establish your team as premier industry voices.
• Motivators: Lead at a high-velocity, tech-forward company where you set direction, hire and develop talent, and leverage cutting-edge AI tools to build processes and sales acceleration assets that directly impact revenue.

Major Performance Objectives (First 6-12 Months)

• 6-Month Team Integration & Asset Delivery: Integrate fully into marketing and product organizations, establish team operating rhythms, and deliver at least 3 high-value assets embedding JumpCloud's positioning across key channels.
• Team Building & Performance: Assess team structure within 9 months, close priority skill or headcount gaps, and implement clear goals, coaching cadences, and performance expectations.
• Pricing & Packaging Strategy: Direct the analysis, optimization, and rollout of an updated pricing and packaging strategy within 9 months to simplify onboarding and maximize average contract value (ACV).
• Sales Enablement & Competitive Differentiation: By month 12, equip the global sales organization with comprehensive competitive differentiators and positioning assets to increase win rates.
• Platform Evangelism & Thought Leadership: Establish yourself and at least one team member as external speakers within 12 months, delivering a combined minimum of 4 public demos or presentations.
• AI-Driven Process Optimization: Build and scale at least 2 AI-leveraged processes or tools within 12 months to support team execution and accelerate deal velocity.

Core Responsibilities

• Hire, coach, and develop a high-performing team of product marketers.
• Collaborate with product management, sales, and executive leadership to audit and refine pricing and packaging models.
• Direct competitive intelligence research to identify market differentiators and map the competitive landscape.
• Oversee creation of high-impact enablement assets (pitch decks, battlecards, demo scripts) for global sales.
• Partner with the AI steering committee to deploy AI-driven assets and sales workflows.
• Maintain deep command of the JumpCloud platform to deliver multi-feature technical demos to customers, partners, and analysts.
• Build strong cross-functional relationships across sales, product, and GTM teams for unified messaging.
• Represent JumpCloud as a speaker and thought leader at industry events, webinars, and executive briefings.

Required Skills and Experience

Functional Skills

• People management experience, including hiring, coaching, and developing product marketers.
• Strategic Product Marketing and Go-To-Market (GTM) execution.
• Strategic pricing and packaging design for SaaS or platform technologies.
• Advanced sales enablement, competitive intelligence, and positioning asset creation.

Domain Knowledge & Tools

• Domain: Identity and Access Management (IAM), Directory Services, Cloud Security, SaaS business models, and IT/developer buyer personas.
• Tools: Modern AI productivity tools, workflow automation platforms, Salesforce, HubSpot, or similar CRM/marketing automation systems.

Leadership & Power Skills

• Proven leadership with the ability to set direction, delegate, and grow talent.
• Exceptional public speaking, storytelling, and evangelism capabilities.
• Strong cross-functional collaboration skills across sales, product, and GTM teams.
• Strategic thinking, process-building capability, and sound judgment under autonomy.

Compensation & Benefits

• Base Salary Range: $150,000 - $225,000 annually (plus bonus/commission eligibility depending on experience).
• Health Coverage: Multiple medical plans (including HSA options with employer contribution), two dental plans, and vision insurance.
• Financial & Time Off: 401(k) savings plan with match, Flexible Spending Account (FSA), flexible paid time off policy, and company-paid disability/life insurance.
• Work Setup: Fully remote work from anywhere within the 50 United States, with optional access to the Denver/Boulder headquarters.