Senior Software Engineer - React Native - Business Services

Building the Future of Open Finance

Payward, the parent company behind Kraken, is seeking a Senior Software Engineer with React Native expertise to join our Business Services organization. You will contribute to Support Center, a cross-functional team responsible for support-related experiences across Kraken's products.

About the Team

Kraken is a leading global crypto platform with over 10 million users. The Support Center team builds and maintains how clients access help, including in-product support, chat, content, and voice-based functionality across web and mobile applications. This role involves collaborating with Product, Design, and Engineering stakeholders to deliver high-quality mobile functionality that meets diverse product standards.

The Opportunity

• Develop and maintain high-quality mobile experiences using React Native and TypeScript across multiple Kraken products.
• Own initiatives end-to-end, from clarifying requirements and aligning stakeholders through implementation, release, and post-launch iteration.
• Build support-related functionality such as in-product messaging, chat experiences, content, banners, modals, and voice-call capabilities.
• Adapt your approach to the needs of each product, prioritizing performance, design precision, reliability, or maintainability.
• Work across Product, Design, mobile, web, and backend teams to resolve ambiguity and drive initiatives forward.
• Write clean, well-tested code and actively participate in technical design discussions, code reviews, and mobile release processes.
• Contribute to real-time experiences using APIs and WebSockets.
• Help improve shared architecture, components, and development practices across Support Center's web and mobile contributions.

What You Bring

• 5+ years of software development experience, including hands-on experience building and shipping mobile applications with React Native.
• Strong working knowledge of JavaScript and TypeScript, with experience using React and modern frontend development practices.
• Demonstrated ability to own projects or mobile releases from initial requirements through production delivery.
• Excellent organization skills with a structured approach to managing priorities, dependencies, and cross-functional stakeholders.
• Strong written and verbal communication skills in English, with the ability to clarify ambiguous problems and build alignment.
• A collaborative, low-ego mindset and flexibility to contribute effectively within products and codebases owned by other teams.
• Experience working with APIs, frontend testing, mobile performance, and modern build and deployment pipelines.
• Sound technical judgment and attention to detail, with a consistent focus on quality, reliability, and task completion.

Nice to Haves

• Experience with native iOS or Android development using Swift or Kotlin.
• Familiarity with Node.js or experience contributing beyond the frontend into backend systems.
• Experience building real-time functionality using WebSockets, live messaging, or asynchronous architectures.
• Familiarity with customer-support platforms or customer-experience tooling and APIs.
• Experience owning iOS and Android build, deployment, and release processes.
• Working knowledge of Rust, Go, or C++.
• Experience working across multiple products or teams within a large technology organization.
• Previous experience in crypto, fintech, consumer finance, or another highly regulated product environment.