Senior Product Marketing Manager - Maze

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

About the Role

We're looking for a Senior Product Marketing Manager who will play a pivotal role in launching new features, enabling sales, and shaping our product narrative in a competitive category.

In this position, you’ll work closely with Product Management to craft the story behind new features and support Sales with compelling enablement and practical messaging so they can successfully bring features to prospects and customers. Within the Marketing team, you’ll advocate for our target persona and ensure that our positioning remains consistent across channels. You’ll work with customers to capture their success stories and turn them into engaging content. This role is a great fit for a Sr. PMM who is energized by a broad domain and is good at building order out of it: turning one-off requests into a repeatable process, or using AI tools that make us more efficient over time.

What You'll Do

• Product Launches: Partner closely with Product Management on launches, staying involved as timelines and scope shift, and getting buy-in on launch messaging and deliverables.
• Content Creation: Create product content to support your launches and product surface area, including blog posts, website copy, demo scripts, videos, and social posts.
• Webinars: Plan and run customer- and prospect-facing product webinars, from picking the topic through wrangling speakers and following up afterward.
• Sales Enablement: Run biweekly enablement sessions and build and maintain the sales enablement suite, including battlecards, pitch decks, and objection handling materials.
• Competitive Intelligence: Stay up-to-date on competitors and spin up competitive positioning on both a recurring and ad hoc basis.
• Customer Marketing: Source, write, and distribute customer stories and references.
• Positioning & Messaging: Help shape new positioning and messaging as the product and market change, using customer conversations and data.

What We're Looking For

• Experience: 4+ years in product marketing at a B2B SaaS company, with hands-on experience in sales enablement and customer marketing.
• Problem Solving: A track record of taking on a messy, underspecified problem and getting it done without needing it pre-scoped for you.
• Collaboration: Experience running product launches in tandem with a Product Management team and ability to exert influence without authority when needed.
• Prioritization: Good judgment about what to prioritize when data, customer feedback, and the calendar are all pulling in different directions.
• Storytelling: Effective storytelling and writing abilities that translate feature specifications and benefits into content our audience will want to read.
• Ambiguity Tolerance: A tolerance for ambiguity — you'd rather figure it out than wait for someone to hand you a fully-formed plan.
• AI Curiosity: Curiosity and willingness to test AI-powered workflows and create new AI tools that our whole marketing team can benefit from using.

Why Maze is Unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.
• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption.
• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises.

Benefits

• Health & Wellness: Health insurance with international coverage, vision, and dental (100% of the team member premium paid). Free access to proper mental health care, unlimited virtual therapy sessions, and 24/7 resources.
• Life & Disability: Life and Disability Insurance (100% of the team member premium paid).
• Time Off: Flexible time off policy.
• Equity: Meaningful equity in a fast-growing Series B startup.
• Retreats: Company retreats, fully paid for by Maze.
• Home Office & Tech: New MacBook (laptop) paid for by Maze, plus a $1,500 remote work setup fund.
• Parental Leave: Paid Family leave of 16 weeks for birth or adoptive parents.
• Flexible Allowance: $500/month to be used for dependent health insurance coverage, or as a flexible benefit for gym memberships, co-working spaces, food, travel, and more.
• Flexible Schedule: Work schedule where you manage your own working hours.
• Recognition: Monthly Bonus.ly points that can be cashed out for gift cards and more.
• Culture: Virtual social engagements, cool company SWAG, and an open, transparent culture.

Outreach Notice

Please refrain from reaching out to current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process.