Strategic Account Executive, Named Accounts - Maze

About Maze

Maze is the user research platform that helps companies build the right products faster by making user insights available at the speed of product development.

In most companies, research demand far exceeds supply. Time, cost, and lack of access to expertise hold teams back. In today’s AI-powered world, anyone can build a product fast. The real challenge? Deeply understanding user needs and building the right product. That’s where Maze comes in.

We believe companies shouldn’t have to choose between building fast and building right. Maze makes research accessible, intuitive, and fast so product teams can put user insights at the center of every decision.

Our platform enables researchers, designers, and product managers to quickly recruit participants, run studies autonomously, and surface insights that actually drive product decisions. Our AI capabilities automate the busywork and add depth and direction to the insights themselves.

That’s why Maze was recently named the #1 user research platform in UX Tools’ Design Tools Survey—and why we’re scaling fast across industries like B2B SaaS, e-Commerce, Financial Services, Retail, and Automotive, supporting world-class customers such as Uber, Amazon, Atlassian, Anthropic, and more.

Maze is a Series B company backed by top-tier investors (Felicis, Emergence & Amplify). We operate a global remote workforce driven by our core values.

Target Location: Remote (Western, Central, or Mountain timezones)

As a Strategic Account Executive at Maze, you'll own relationships with some of the world's largest organizations, helping them expand how they use research to make better product and business decisions. You'll combine strategic account development with a proactive approach to generating new opportunities, building relationships across multiple teams, and identifying new ways to grow our footprint within existing customers.

In this role, you will:

• Own and grow a portfolio of strategic enterprise accounts, identifying opportunities for expansion across teams, business units, and executive stakeholders.
• Proactively build and manage your own sales pipeline through thoughtful outbound prospecting, account planning, and new business development.
• Navigate complex, multi-stakeholder sales cycles, building relationships with decision-makers across Research, Product, Design, and Market Research.
• Develop strategic account plans that uncover whitespace opportunities and drive long-term customer growth.
• Partner with internal resources across customer success, support, legal, security, finance, and leadership to execute customer contracts.
• Forecast performance accurately against revenue targets.
• Share best practices and product feedback to make your teammates and our product suite even better.

What you need:

• 5+ years of quota-carrying SaaS sales experience with a history of overachievement and experience managing full-cycle sales.
• Experience working with external stakeholders across procurement, legal, security, and executives.
• Proven ability to independently prospect into large enterprise organizations, create new opportunities, and consistently build self-generated pipeline.
• Experience developing strategic account plans, multithreading across stakeholders, and identifying expansion opportunities within complex organizations.
• Experience in territory planning, account planning, prospecting, and selling into teams.
• Familiarity with sales tools like CRMs, prospecting, and automation tools.
• Strong communication skills, presentation polish, and poise.
• Ability to effectively navigate ambiguity and succeed in a fast-paced, fully remote work environment.

Bonus points if:

• You're passionate about or have experience in the research and design tooling space.
• You have worked in a fast-growing startup environment.
• You have a track record of quick promotion and have demonstrated success in developing nurturing strategies within existing self-service business.

Benefits

• Health, vision, and dental insurance (100% of team member premium paid).
• Free mental healthcare: unlimited virtual therapy sessions and 24/7 access to resources.
• Life and Disability Insurance (100% premium paid).
• Flexible time off policy.
• Meaningful equity options.
• Company retreats, fully paid by Maze.
• New MacBook laptop provided.
• Paid Family Leave: 16 weeks for birth or adoptive parents.
• $500/month flexible stipend (dependent coverage or personal use for gym, co-working, food, travel, etc.).
• $1,500 remote work setup fund.
• Flexible work schedule with self-managed working hours.
• Monthly Bonus.ly points for peer recognition redeemable for gift cards.
• Open, transparent remote culture with virtual social engagements.