Senior Financial Partnerships Manager - Lending

Mercury is building a whole stack of financial tools for startups. We work hard to create dashboards with thought and simplicity.

Underneath all of our products is a massive web of partners that users don’t see, requiring significant product, regulatory, and operational investment. That’s where the Product Partnerships team comes in. The Product Partnerships team maintains Mercury’s external relationships and streamlines our collective workflows to keep customers, partners, and Mercury employees happy.

As Senior Product Partnerships Manager for Lending, you’ll own and evolve Mercury’s portfolio of strategic partners that underpin our lending infrastructure and our path toward becoming a bank. This includes relationships with lending management system providers, infrastructure partners and ecosystem partners that support our underwriting model. As we become a bank, our lending products will become more complex. You’ll be on the forefront of supporting the development of those products.

What You Will Do

• Manage a portfolio of strategic lending partnerships critical to Mercury’s banking infrastructure
• Be the driving force behind building and maintaining Mercury’s lending partner ecosystem in support of our charter ambitions
• Serve as the internal expert on lending management systems
• Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
• Lead new partner selection, due diligence, and onboarding for lending partnerships
• Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
• Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
• Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners

What You Should Have

• 6+ years of relevant banking/payment operations experience and 4+ years of strategic partnerships experience or B2B/payment product experience
• Experience managing or working closely with lending management system providers
• Be a strong partnership leader who enjoys owning complex, high-stakes relationships
• Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
• Consistently exercise empathy, especially in highly regulated and constrained environments
• Have a strong product sense and interest in how financial infrastructure enables customer outcomes
• Be an effective negotiator with experience navigating complex commercial and regulatory discussions
• Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
• Stay calm and focused while working on multiple critical initiatives in parallel
• Exercise creativity while operating within regulatory and operational constraints
• Think of customers first, always approaching problems from the customer perspective
• Be able to simplify complex systems and regulatory requirements into clear, documented processes