AML Investigator III - Mercury

Mercury is building a complete finance stack for startups. We work hard to create the easiest and safest banking experience possible to simplify entrepreneurs' and business owners’ financial lives. The challenge is to do so while ensuring we protect Mercury, customers, and the broader financial ecosystem from bad actors and harmful, illegal, or unauthorized activities.

Our AML Investigations team is crucial in this mission and is responsible for detecting suspicious activity, conducting thorough investigations, and shutting down bad actors. This team is growing and we’re looking to hire an additional AML Risk Investigator to help us with Bank Partner Requests for Information, Transaction Monitoring, Financial Crime Investigations, Case Management, and drafting Unusual Activity Reports. As a member of our Investigations team, you’ll help handle our transaction monitoring queues while balancing an eagle eye for risk with excellent user experience. To begin with, you’ll work to help make sure we have smart, risk-based monitoring in place and help build out our case management technology and processes.

You’ll need to learn how a really wide range of businesses work and bring your knowledge to bear on our processes and product. Some of this work is repetitive and requires close attention to detail, so we need someone who loves working fraud and anti-money laundering transaction queues and managing a variety of complex investigations.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You'll Do

• Provide input as we implement new transaction monitoring rules and tune existing ones.
• Review AML and other financial crime alerts in our transaction monitoring queue and take action as needed.
• Contact users for information on their account usage and transactions.
• Work with partner banks and internal team members to review and assess information received from users.
• Investigate and respond to Requests for Information (RFIs) from partner banks, delivering clear, well-supported AML reviews on customer account activity.
• Decision user accounts as needed, including locking or closing accounts.
• Develop an understanding of expected activity for each type of user.
• Document investigative findings and escalate unusual or potentially suspicious activity to partners for SAR consideration.
• Develop an unfailing eye for potential fraud or money laundering.
• Investigate tools that make operational processes easier.
• Write clear documentation on current processes and help train future teammates.

What You'll Bring

• Experience identifying money laundering, detecting fraud, or other financial crimes behavior in banking or fintech through vendor and in-house transaction monitoring rules.
• Fluency in bank transactions, including ACH, check, debit card, credit card, and domestic and international wire transfers.
• Understanding of the business banking landscape, including international activity and ownership.
• Strong written and verbal communication skills for explaining complex concepts clearly.
• Ability to manage relationships with external partners with confidence and professionalism.
• Strong focus, efficiency, and organizational skills.
• Passion for problem-solving, process efficiency, and automation.
• Curiosity about the US banking system, startups, and e-commerce companies.

Compensation & Benefits

Target base salary ranges for this role:

• US (NYC, LA, Seattle, SF Bay Area): $121,700 — $152,100 USD
• US (Other Locations): $109,500 — $136,900 USD

Mercury offers a total rewards package that includes base salary, equity (stock options/RSUs), and benefits.