Position Summary
The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.
Expected Duties
- Gather core credentials, third-party credentials, product requirements, and client documents
- Provide and review product workbooks
- Review and troubleshoot third-party issues
- Support client validation configuration
- Build a growing understanding of MeridianLink’s licensed software and its capabilities to educate and provide best practice recommendations to clients
- Adhere to project schedules and effectively ensure all project resources meet expected timelines
Qualifications: Knowledge, Skills, and Abilities
- Entry-level professional within the subject area
- Basic skill set and proficiency
- Ability to conduct work assignments as directed
- Bachelor’s degree and 0-2 years of professional experience
- Ability to perform client/third-party onboarding activities
- Ability to shadow and assist SIS in configuration and UAT implementation activities
Timezone overlap
UTC-8–-4
Open to
US
Sign in to track applications and earn points.
