Associate Clinical Director - Complex Care (PST hours)

About Private Health Management

Private Health Management guides patients and families through the chaos and complexity of serious medical care, for cancer and beyond. As an independent advocate and trusted partner during healthcare's most challenging moments, our team of experts works alongside physicians to orchestrate the best treatment, advocacy, and support to deliver measurably better outcomes.

Everyone deserves great care. We make sure they get it.

About the Role

As an Associate Clinical Director at PHM, you’ll help patients in their deepest moment of need to challenge the status quo and go beyond the standard of care to achieve the best possible health outcomes.

Working from your home office, you’ll serve as the lead clinician and engagement manager collaborating with team members through our process to uncover opportunities to improve your client’s care. Team members may include additional clinicians, PhD scientists who mine the medical literature to identify data-supported care options, and care coordinators who manage care-related logistics. You will utilize your clinical expertise and curiosity along with your tenacious problem-solving skills to ascertain the key issues that must be addressed, identify and engage with top experts, and guide patients to optimized care plans.

What You’ll Accomplish

• Building Strong Client Relationships: Become the trusted guiding hand through a client's healthcare journey by managing complex medical issues, coordinating care, facilitating best diagnostic and therapeutic treatment options available world-wide, and navigating the healthcare system.
• Demonstrating Strong Clinical Acumen: Offer high-level clinical management and education to clients and families in a caring, compassionate manner.
• Bring Together the Best Minds:
  • Work closely with clinical and research team members at PHM to identify latest therapies and deliver comprehensive information on medical conditions, medications, treatments, and clinical trials.
  • Articulate needs for collaboration with external care providers, interdisciplinary team resources, and internal team rounding.
  • Network with key opinion leaders to invite collaboration and build relationships that facilitate our ability to help our clients achieve best care.
  • Manage other clinical staff as it relates to a particular case or service line.

What You Bring to the Table

• Availability to work Pacific (PST) timezone business hours required.
• Active NP or PA license in your state of residence, with active board certification in at least one state (no-exceptions requirement).
• A "Do what it takes to get the job done" attitude.
• 5+ years of APP clinical experience managing complex medical issues in a multi-disciplinary environment where careful assessment and critical thinking are required.
• Exceptional client-facing skills including executive written & verbal communication, impeccable attention to detail, organization, and a highly professional demeanor under pressure.
• An insatiable clinical curiosity and creative problem-solving ability.
• Technically savvy with comfort navigating various tech platforms to document work and communicate with colleagues.