Business Analytics Manager, Credit Line Increase Program - Mission Lane

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear way forward for millions of people on the path to financial success. By attracting top talent and leveraging cutting-edge technology, we’re enabling people to unlock real financial progress.

The Impact You'll Make

For a lot of our customers, getting their Mission Lane credit card is the first step toward building their credit. But what comes next is where the real progress happens: earning a higher credit line or a better rate, or qualifying for a second card.

As Business Manager, you own the program that decides these outcomes for existing customers. Your job is figuring out where that program needs to be a year from now, whether that means questioning if the current criteria still hold up, or finding room to approve more people while catching risk earlier.

As Business Manager, You Will:

• Use AI-driven tools to speed up and sharpen your analysis
• Adjust our approach as customer behavior and the market change
• Turn financial data into clear recommendations that grow the business while managing risk responsibly
• Run small tests in market, then use what you learn to decide where we invest next
• Guide and mentor analysts working alongside you on the program
• Develop actionable strategies based on data-driven insights and model the expected financial impacts to improve our underwriting & pricing strategies while ensuring customer success
• Design and enhance the customer lifetime value (LTV) model to drive business growth
• Present and communicate clear recommendations to senior leadership
• Enable long-term growth by pushing forward our testing agenda to build insights into consumer behavior and invest in future growth
• Collaborate with cross-functional teams across product, data science, and engineering to bring strategies to market

You'll Thrive in This Role If:

• You understand the whole card business system, from acquisition to risk to engagement, and you can trace how a change in one part ripples through the rest
• You're curious enough to dig into the reasoning behind a strategy, down to the assumptions it's built on, so you understand it at an elemental level
• You're comfortable defining the problem yourself when nobody's handed you one, and thinking in terms of the next year, not just the next task
• You take ownership of your work end to end, catching your own mistakes before they compound
• You can explain a business problem clearly enough that someone outside your immediate team could follow your thinking

Minimum Qualifications:

• 4+ years of experience in a highly analytical role
• A bachelor's or master's degree in economics, finance, engineering, mathematics, or a similarly quantitative field, with a strong academic record
• A track record of leading complex, cross-functional analytical projects from start to finish
• Experience guiding or mentoring other analysts
• Comfort working in SQL, Python, or similar tools for data analysis
• Ability to travel ~4+ times per year for high-quality in-person collaboration

Preferred Qualifications:

• Experience working with credit cards or other consumer lending products
• Experience helping scale a business in a fast-moving startup environment
• Strong SQL or Python skills
• Experience using AI coding assistants (Claude Code, Codex, Gemini CLI, Cursor, etc.)