QC Specialist - Mitratech

Mitratech is a team of technocrats focused on building world-class products that simplify operations in the Legal, Risk, Compliance, and HR functions. We are a close-knit, globally dispersed team that thrives in an ecosystem supporting individual excellence and takes pride in its diverse and inclusive work culture. Our culture blends entrepreneurial spirit with enterprise investment, enabling rapid pace with leading-edge technologies.

For over 35 years, Mitratech has solved complex needs, serving 20,000 client companies globally, including 30% of the Fortune 500 and over 500,000 users in more than 160 countries.

As we continue to grow, we seek resourceful, enthusiastic, and fresh perspectives. Join our global team and discover what makes Mitratech an exceptional place to work!

Due to business and compliance requirements, this position is open only to candidates residing in MEXICO. Applications from candidates located outside this region will not be reviewed.

Essential Duties & Responsibilities:

Criminal and Civil Records:

• For criminal records already processed by criminal researchers:
  • Ensure grammar, spelling, and formatting are correct.
  • Verify criminal records are reportable under both state and federal law.
  • Confirm records have not already been reported on another product.
• For criminal records not processed by criminal researchers (direct from vendor):
  • Verify at minimum two full identifiers are present which match the criminal record to the data provided.
  • Verify criminal records are reportable under both state and federal law.
  • Confirm records have not already been reported on another product.
  • Define any uncommon disposition terms.

Verifications:

• Verify reqIDs have been scored correctly.
• Verify closing comments accurately reflect the data provided.
• Proofread and edit to ensure grammar, spelling, and formatting are correct.
• Verify attachments match the data provided, and all PII has been redacted.
• Verify AssureHire has received permission to contact employers.
• Ensure no protected class information is present.
• Review DOT forms to verify they have been filled out correctly.
• Contact the verifications team to clarify any errors or issues.

Health Screening:

• Verify attachments match the data provided.
• Verify all fields have been completed correctly and match the data provided.

Other:

• Perform criminal database searches as needed, and process any results.
• Proofread and ensure quality control on any other products or documents as needed.

Requirements & Skills:

• 1-2 years data entry experience preferred.
• Excellent customer service orientation and interpersonal skills.
• Good analytical and problem-solving skills.
• Superior attention to detail and accuracy.
• Salesforce experience strongly preferred.

Education:

• Bachelor's Degree in finance, accounting, or business-related discipline preferred.