Director of Product Program Management - Mitratech

Mitratech is a global team of innovators building world-class products that simplify operations across Legal, Risk, Compliance, and HR functions. Serving over 20,000 client companies globally—including 30% of the Fortune 500—we provide leading-edge solutions to over 500,000 users in 160+ countries.

Job Overview

Build and run the connective tissue of the GRC product organization. This role owns the operating rhythm that makes a multi-solution product team run as one — and, critically, acts as the Product resource helping orchestrate the enablement, launch, release, and go-to-market processes cleanly between Product, Product Marketing, and the rest of the company. You are the person who turns a strategy and a charter into a repeatable operating system the team and the organization can actually run.

Key Responsibilities

• Product Operating Charter & Rhythm: Operationalize cadences, decision rights, backlog/roadmap reviews, quarterly planning, and reporting across all product lines. Own calendar hygiene and team onboarding.
• Launch, Release & GTM Readiness: Design and orchestrate Product's role in the end-to-end launch/release process connecting Product to Product Marketing, Sales, CS, Enablement, and Support.
• Product Operations Discipline: Stand up telemetry rollups, delivery dashboards, VoC feedback intake, and product tooling stack to ensure evidence-driven decision making.
• Cross-Functional Orchestration: Bridge gaps across Product, Engineering, Marketing, CS, and Sales to coordinate connected program commitments across products.
• Team Enablement & Scaling: Onboard PMs into the operating model, codify playbooks, and raise operational maturity as the org scales.
• Timeline & Commitment Integrity: Maintain a single source of truth for portfolio milestones and enforce realistic commitments externally and internally.
• Prioritization & Trade-off Facilitation: Manage intake, scoring, capacity vs. demand modeling, and frame explicit trade-offs for CPO and executive leadership.
• Product-to-Org Operating Cadence: Structure company-wide forums, decision logs, and action tracking to ensure complete operational transparency.

Requirements & Skills

• 8–12+ years in enterprise B2B SaaS across product operations, product program/portfolio management, or technical program management.
• Process Ownership: Proven experience standing up cross-functional launch and release management processes from scratch.
• Multi-Product Experience: Background operating across multi-product or platform portfolios with cross-team dependency management.
• Tooling & Analytics: High fluency with product ops tooling (roadmapping, agile backlog, analytics) and leadership-level reporting.
• Operator Instincts: Exceptional systems thinking, low ego, strong influence without direct authority, and high cross-functional credibility.
• Preferred: Experience in GRC or regulated-industry SaaS, and experience launching platform or connected-suite offerings.

Compensation & Benefits

• Anticipated Pay Range: $180,000 – $220,000 USD Annually + Annual Bonus Eligibility
• Health Benefits: Health, Dental & Vision Insurance, HSA & FSA options, Short-Term/Long-Term Disability, and Life Insurance
• Retirement: 401(k) with employer match
• Time Off: Open PTO, 11 Paid Holidays, and 4 Annual Global Wellness Days Off
• Family & Life: Paid Parental Leave, Pet Insurance, and Employee Assistance Program
• Development: LinkedIn Learning platform access and professional development opportunities