Product Operations (Shipper) - Nymbus

About Nymbus

Nymbus is a high-growth fintech company, 'Built to Move,' empowering banks and financial institutions to transform faster, compete smarter, and deliver greater value in today’s digital marketplace. At Nymbus, we’re revolutionizing banking technology. Our award-winning modern core platform and cloud-based solutions help financial institutions modernize, scale, and succeed.

We operate with an AI-first mindset across our business, continuously improving how we work and the value we deliver to our clients. We challenge the status quo, question assumptions, and work together to turn bold ideas into meaningful progress.

The Opportunity

At Nymbus, the Product Operations (Shipper) role is the delivery and quality owner in our squad triad model. You are responsible for ensuring working software reaches production reliably and meets the quality bar.

Working within a dedicated squad alongside a Builder (who owns product intent, specification, and implementation) and an Architect (who owns system design and technical integrity), you own the ship — from validation through release. You operate with an AI-first mindset, leveraging tools like Kiro and Claude to accelerate testing, quality assurance, and deployment workflows.

This is not a traditional QA or release manager role. You are a full-stack delivery professional who defines acceptance criteria, automates validation, manages releases, monitors production health, and drives operational excellence using AI-assisted workflows.

The Squad Triad Model

• Product Operations - Shipper (This Role): Owns delivery, quality assurance, release management, and operational readiness.
• Technical Product Manager - Builder: Owns product intent, specification, and implementation, collaborating daily on acceptance criteria and definition of done.
• Architect: Owns system design, technical integrity, and cross-squad consistency, collaborating on deployment strategy and observability.

What You Will Own

Quality Assurance and Validation

• Use AI tools (Kiro, Claude) to rapidly generate test cases, edge case scenarios, and validation suites.
• Define and own acceptance criteria in partnership with the Builder and Architect.
• Design and implement test strategies — automated, property-based, integration, and end-to-end.
• Own the quality gate — nothing ships that does not meet the published standard.
• Drive test automation as the default — manual testing is the exception, not the norm.

Release Management and Deployment

• Own the release process from build artifact through production deployment.
• Manage deployment cadence, release coordination, and rollback procedures.
• Define and enforce release readiness criteria across the squad.
• Monitor deployment health and drive rapid resolution when releases do not perform as expected.
• Leverage AI tools to accelerate deployment automation, incident analysis, and release coordination.

Squad Collaboration

• Partner daily with the Builder on acceptance criteria, testability, and definition of done.
• Coordinate with the Architect on deployment architecture, observability, and operational concerns.
• Participate directly in technical design discussions with focus on testability and operability.
• Surface blockers, risks, and dependencies to the squad early and proactively.
• Maintain shared context with squad partners through dashboards, release notes, and quality metrics.

Domain Ownership (Fintech Systems)

Apply expertise in one or more domains such as:

• Core Banking: Account structures, posting models, settlement processes, and data integrity.
• Digital Banking: Account opening, onboarding workflows, KYC and CIP, and user experience design.
• Lending: Loan lifecycles, servicing logic, payments, and exception handling.
• Payments and Cards: Transaction flows, authorization and settlement, and integration patterns.

What You Will Bring

Technical Fluency

• Strong hands-on capability in test automation, CI/CD pipelines, and deployment tooling.
• Ability to own the delivery pipeline end-to-end within a product domain.
• Comfort working across the stack to validate behavior at every layer.
• Understanding of REST APIs, data modeling, and system interactions (Bonus).

AI-First Mindset

• Active, hands-on experience with AI-assisted testing and delivery workflows.
• Demonstrated use of AI tools for test generation, deployment automation, and incident analysis.
• Willingness to experiment with tools and continuously improve AI-augmented delivery practices.
• Comfort operating in a spec-first, AI-first development methodology.

Product & Fintech Experience

• 5+ years in delivery, quality engineering, and/or DevOps roles within fintech, banking, or financial services.
• Experience working with core banking or digital banking platforms.
• Strong understanding of complex, regulated environments and financial workflows.
• Proven ability to ship software reliably in high-stakes, correctness-critical systems.

Core Traits

• High Agency: Takes ownership of delivery outcomes and drives work forward without waiting for permission.
• Problem Solver: Thrives in ambiguity and drives to resolution quickly.
• Shipper Mindset: Measures success by what reaches production and stays healthy.
• Quality Driven: Focuses on correctness, reliability, and operational excellence.

How We Work

Nymbus is a remote-first company. Success in our remote environment requires self-motivation, initiative, and strong personal accountability. Team members are expected to manage their priorities independently, communicate proactively, remain responsive, and participate on camera during virtual meetings.