Account Manager - Octopus Deploy

About Octopus Deploy

At Octopus, we have one single aspiration: to be the standard for software delivery. We do this by shipping a product practitioners love and use because it makes their lives better. Our business model is entirely centered around actively driving adoption—we do 'sales' differently. Here, you get to be the hero, not the villain, and work as a team to deliver results that help our customers succeed.

We’ve been remote-first since 2015 and work with an uncommon level of transparency. We have a transparent approach to compensation that ensures people doing the same work with the same skill get paid the same, with well-defined career pathways. We foster a supportive, collaborative, and high-trust environment.

About the Role

Join Octopus as an L1 Account Manager: a launchpad role for hungry, curious sales professionals with 1–2 years of experience. You'll master customer discovery, learn our cutting-edge platform, and partner with a supportive pod to manage renewals and uncover growth.

As an L1 Account Manager, your primary focus is listening and learning. You’ll get to know our customers inside and out, uncover what they are trying to achieve, run straightforward renewal cycles, and master how Octopus solves real problems alongside experienced pod teammates, Solutions Engineers, and Customer Architects.

Note: To help our teams work together effectively, this remote position requires you to be located in the United Kingdom with unrestricted rights to work.

What You’ll Do

• Deliver customer goals: Incorporate customer goals into engagements by asking discovery questions to connect their needs to the Octopus value proposition.
• Grow adoption across customer base: Understand adoption drivers, identify basic opportunities for expanded usage, and recognize common barriers to adoption.
• Monetize adoption effectively: Manage straightforward renewals by understanding commercial fundamentals, pricing, and actual usage models to convert customer value into sustainable ARR.
• Identify and build champions: Identify potential champions within accounts and build trusted relationships with key practitioners to advocate for Octopus internally.
• Level up: Actively participate in training and coaching to continuously develop product knowledge and sales skills while being receptive to feedback.

Your Background

• 1–2 years of relevant sales or account management experience, focused on execution within the current quarter.
• Track record of executing established playbooks and foundational competencies while collaborating closely with mentors and managers.
• Curious and relationship-focused mindset, adept at identifying coaches and day-to-day product users.
• Proactive communicator who openly shares progress and executes tasks at both individual customer and pod levels.

Interview Process

• Initial Chat (30 min): Screen with the Talent Acquisition team to learn what it's like to be an Octonaut.
• Hiring Manager Chat (45–60 min): Conversation covering your professional background, goals, and mutual fit.
• Peer Chat (Optional, 30 min): Informal conversation with a peer currently or recently in the role.
• Panel Interview (60–90 min): Meet cross-functional team members, individual contributors, and leaders for the final round discussion.

Compensation & Benefits

• Level 1 Maturing Total Comp: £67,000
• Level 1 Performing Total Comp: £85,000
• Stock options
• Minimum 25 days annual leave plus up to 10 days of paid sick and carers leave
• 12 weeks of fully paid parental leave with flexible return options
• Pension contributions