Junior Integrations Specialist - Raptor Technologies

About Us!

Raptor was founded in 2002 with the mission to protect every child, every school, every day. Today, Raptor is a school safety partner for 60,000 schools in 55 countries, providing SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety life cycle.

Position Overview

As a Junior Integration Specialist, you will be responsible for performing data and software integrations with customers to ensure they get the most out of their investment.

Job Duties & Responsibilities

• Meet with clients following the sale to collect information and requirements related to setting up relevant integrations for their Raptor system, primarily:
  • Student Information System -> Raptor integrations
  • Raptor -> Student Information Systems integrations
  • Active Directory integrations
  • API integrations
• Communicate with clients throughout the set-up process to ensure all parties have what they need to be successful.
• Consult with customers throughout the set-up process and beyond to ensure their data is maximizing the value of the Raptor system.
• Provide data validation results to customers and guidance for improvement.
• Update key stakeholders on any deliverable or project milestone completions.
• Act as a subject matter expert on integrations for all departments and collaborators.

Qualifications

• Bachelor's degree in a Business-related or technical field.
• 2+ years of relevant experience in a project management and customer-centric role.
• Must be detail-oriented and have the ability to think technically.
• Excellent deductive reasoning skills.
• Strong soft skills are a must.
• Customer-centric mindset.
• Understanding of Software Integrations is a plus.

What's in it for You?

• Join the gold standard in school safety software.
• Work with diverse teams made up of some of the best minds in the industry.
• Get exposure to strong mentorship and leadership that have supported a long history of career advancement opportunities.
• Access to a robust benefits package that includes:
  • Remote-first philosophy
  • 11 Paid holidays per year
  • Workplace flexibility
  • Affordable health coverage after 60 days (medical, dental, vision), paid 100% for employee-only medical
  • Company-paid life insurance, STD, and LTD
  • Pet insurance